Fix Age verification please.

All Discussions > Steam Forums > Help and Tips > Topic Details

This topic has been locked

RMJ Feb 16, 2018 @ 5:04am

Fix Age verification please.

I find it very annoying and even borderine on offensive and insulting. That i have to select my age. I hav a credit card. I'm almost the double age of 18. So why do i have to select by birthday now all of a sudden when i want to view games on my account?.

Obviously this have been an oversight or bug i assume. Because no way you would want to annoy your users.

Hope this is fixed very soon.

Thanks.

< >

Showing 1-13 of 13 comments

DeadBeat Feb 16, 2018 @ 5:23am

Yes, you could set it and forget it now it forgets it. :(

Falsus Te Deum Feb 16, 2018 @ 5:39am

This was changed last week. It is now a sessionbased coockie. Log out of steam and it will reset. It is not a bug, its permanent, and i guess it will be here until Steam/laws/regulations change.

 KARR™ Feb 16, 2018 @ 5:42am

Because the system needs the person who is clicking the page to confirm they are allowed to do so and not the owner of the account or computer.

It's to protect Valve as a company from lawsuits, etc from allowing minors to access items that they shouldn't. Also to confirm they are not collecting information from people who are under 13 years old.

No-ones certain if they are following the ESRB rules, or the COPPA rules, but they both require age gates to sign off that the person physically pressing the button to access it - waives their right.

Rogue_Zephyr (Meta) Feb 16, 2018 @ 7:16am

First world problems right here. I assume you're also the sort of person who gets irate at shop assistants for asking for ID

WiNiZ Feb 16, 2018 @ 7:33am

Yeah its kind of annoying but I guess I understand why they have changed it (laws/regulations/cover their own butts). No big problem.

RMJ Feb 16, 2018 @ 2:09pm

What laws or regulation ? The account is yours, You arent even allowed to share it with anyone.

It would be like me going into a place showing drivers licens or passport but still having to write on a piece of paper to confirm i'm over 18.

And no, as someone over the age of 30, i dont get asked for ID. That would be quite offensive actually. There would be something wrong with a person, he is cannot see when a person is vastly older than 18.

GRIMM Mar 1, 2018 @ 12:55pm

Is age verification bugged or something?

It's not that it is not working, but how it is popping up more so.

Typically my birthdate is saved so that when I log in if it pops up on a store page, I just click next or whatever, and bam. But now it resets my age everytime.

But that is not the puzzling thing. The age check thing usually should only pop up on mature or greater games. It's popping up randomly on any game now. Like I just had it pop up on Final Fantasy III. Okay, strange. Game is rated E 10 and up.

Checked the browser, which I am not logged into, went to an M rated game, and no age check verificaiton. Left that store page, and went to Final Fantasy III again, since it popped on the client. And guess what, the age check thing came back up.

What's the point of having this if it is not going to work properly?