SB rick Sep 24, 2020 @ 10:46am
Novaplay "an unexpected error"
Greetings to my thread viewers.

I've purchased alot of game from steam, and payment stuffs are not new for me. I've done many transaction before but now, I mean TODAY only, I am getting an error message.

Error Message: Just when the steam app pops up a new dialog box with Novaplay, it shows "an unexpected error"

I've never faced this issue before. So I am pretty much worried about it. Plus there is WB weekend sale coming up and other stuffs.

I heard people usually advice to buy steam gift card from any other vendor then redeem and then purchase through steam wallet. To be honest it SUX. I want to buy via steam and STEAM only.

So, is that only me who is facing this novaplay error? :steamsad:
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Showing 1-15 of 73 comments
Leon Mistwalker Sep 24, 2020 @ 12:03pm 
Hey, I am also facing the same problem. I tried chrome and steam application on PC. I am getting this error you mentioned.
shredder Sep 25, 2020 @ 10:50pm 
Same thing happening. I have bought games before, but nowadays its not working. Guess gift cards from amazon is the way to go now for me.
Leon Mistwalker Sep 25, 2020 @ 11:39pm 
Hey I thing the servers were busy and I was able to buy the games after an hour or so
SB rick Sep 26, 2020 @ 2:06am 
Thanks to steam, Novaplay is working perfectly now.

Moderators close this thread.
Tims Sep 29, 2020 @ 4:00am 
Got SAME Issue right now, tried like 8+ times, unexpected error:(
SB rick Sep 29, 2020 @ 6:38am 
Originally posted by Tims:
Got SAME Issue right now, tried like 8+ times, unexpected error:(


Try after 48 hours. They might be doing maintenance. When it happened to me I was not able to do any purchase for like 6 hours.
Kanav Mar 13, 2021 @ 8:57am 
Novaplay still not working
NarutoTheFungi Mar 13, 2021 @ 10:53am 
yup its still not working
SB rick Mar 13, 2021 @ 11:38am 
Mine got fixed the very next day. It was only a temporary server downtime and thats why my payment was not being able to get through novaplay portal.

SB rick Mar 13, 2021 @ 11:39am 
Originally posted by Kanav:
Novaplay still not working


Originally posted by NarutoTheFungi | Inactive RN:
yup its still not working

Try after 48hours. All of my steam purchase getting failed due to novaplay, maybe server downtime.
NarutoTheFungi Mar 13, 2021 @ 10:11pm 
Originally posted by SB rick:
Originally posted by Kanav:
Novaplay still not working


Originally posted by NarutoTheFungi | Inactive RN:
yup its still not working

Try after 48hours. All of my steam purchase getting failed due to novaplay, maybe server downtime.
it has been happening for 4 days for me and its still happening :(
elii191 Mar 14, 2021 @ 6:18am 
Originally posted by SB rick:
Originally posted by Kanav:
Novaplay still not working


Originally posted by NarutoTheFungi | Inactive RN:
yup its still not working

Try after 48hours. All of my steam purchase getting failed due to novaplay, maybe server downtime.
well if u insists ill do that ,sadly i'll miss on all the cool discounts that are available on steam :steamsad:
aworas Jun 11, 2023 @ 8:16pm 
years later and this still happens -__-
MysticSouL Jun 11, 2023 @ 9:33pm 
I'm also facing this issue now, it is not allowing me to enter into the mobile number verification page.
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Date Posted: Sep 24, 2020 @ 10:46am
Posts: 73