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Myth[Alex] Aug 1, 2020 @ 12:54pm
Can't post comments nor subscribe to any user generated content (UGC) anymore
Hello readers,

> It seems I cannot leave comments on UGC (screenshots / artwork / workshop items / guides).
> I also cannot subscribe to the comment section of any of those.

I'm using the normal (public release) Steam client, not the beta build. I've first encountered this problem almost a day ago.

Here are the error messages I receive:

SUBSCRIBE TO THREAD
There was a problem updating your subscription. Please try again later.
[OK]

Sorry, some kind of error has occurred: There was an error communicating with the network. Please try again later.

The 2nd error message is being displayed when I my attempt to post a comment on a workshop item.

Solutions I've tried (in no particular order) that didn't help me:

1. unsubscribing from some UGC discussions I previously joined. I've unchecked the little check mark. I have done this because I thought there might be a maximum limit of active community discussion subscriptions (UGC-related or not). On the other hand, I can still participate in the normal discussions (forums ; non UGC), proof being this new thread.
2. restarting the Steam client
3. using the browser

Can anyone help me out? Is it just me having this problem? I've noticed there are new comments being added to various UGC, yet I can't do it myself. Is Steam having some issues with their servers in some regions only?

Thank you in advance.

P.S. I have also tested the following features to verify whether they work or not:
> rating UGC - I gave a thumbs up, then thumbs down to a UGC
> subscribing to a workshop item by clicking on the big "Subscribe" button
> adding a UGC to favorites list by clicking on the "Favorite" button
> subscribing and posting comments on a game review
They work properly.
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Showing 1-12 of 12 comments
Matt Aug 1, 2020 @ 1:09pm 
There are other threads on this. Some comments are working while other comments are not. Most likely a server side issue that they need to resolve.
Tesla Aug 1, 2020 @ 2:02pm 
Same here. Steam will most likely fix it soon enough
LotsOFun Aug 1, 2020 @ 2:03pm 
same problem responding to comments...(
jl45 Aug 1, 2020 @ 2:07pm 
same
Canadian_Bacon Aug 1, 2020 @ 2:22pm 
i have similar problem and i also can't access some workshop item for empyrion some ships am subscribed to apear in game others don't
PlasmaDrone Aug 2, 2020 @ 1:32am 
hopefully a fix is going to come.
Tomohiro Aug 2, 2020 @ 2:48am 
Oh, i though it's was a problem on me. If it's this common they'll probably fix it soon tho... :cupup:
Zaphod4th Aug 2, 2020 @ 12:15pm 
same problem, still not fixed
The author of this thread has indicated that this post answers the original topic.
Tomohiro Aug 3, 2020 @ 11:17am 
It works on me now, i didn't do anything btw... :cuphead:
Boogie Feb 14 @ 9:16pm 
still an issue to this day
Adam Feb 15 @ 5:55am 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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Showing 1-12 of 12 comments
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Date Posted: Aug 1, 2020 @ 12:54pm
Posts: 12