(Invalid Platform) help :: Help and Tips

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Nick04X Jul 30, 2020 @ 11:25am

(Invalid Platform) help

So i tried to play a game but when i tried to install, it turns into a grey install button and then it says "Available for Windows" even tho im using Windows 10, i tried uninstalling Steam and reinstall but didnt work, trying to go to my files and try to fix it but nope, and tried going to properties and then local files to uninstall and nothing...... Can someone help me with this problem (the game u r wondering that im trying to play, its Vrchat cause my friends want me to play it)

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Showing 1-12 of 12 comments

Ogami Jul 30, 2020 @ 11:31am

Are you on a 64bit Windows? VR Chat only runs on 64bit.

Glimmer Jul 30, 2020 @ 11:32am

What does Steam say your current version of Windows is?

Help > System Information
It's in the Operating System Version section.

Nick04X Jul 30, 2020 @ 11:38am

Originally posted by Ogami:
Are you on a 64bit Windows? VR Chat only runs on 64bit.

idk what it is, my uncle never said anything more besides he build it himself

Nick04X Jul 30, 2020 @ 11:41am

Originally posted by Glimmer:
What does Steam say your current version of Windows is?

Help > System Information
It's in the Operating System Version section.

i just said it, my computer is 10 but steam still say 8 or 9

Dr.Shadowds 🐉 Jul 30, 2020 @ 11:42am

On Steam client, click on help that found top of the client, click on system information, a new box will show, click in the text area press these keys ctrl + a, then press ctrl + c, then paste into this discussion, and it will tell us your system specs to better help you.

Nick04X Jul 30, 2020 @ 12:15pm

Originally posted by Dr.Shadowds 🐉:
On Steam client, click on help that found top of the client, click on system information, a new box will show, click in the text area press these keys ctrl + a, then press ctrl + c, then paste into this discussion, and it will tell us your system specs to better help you.

im trying to do what u say but im lost in support to see what u r saying

Ogami Jul 30, 2020 @ 12:21pm

Ok, lets make it simpler.

Press the WINDOWS key and the PAUSE/BREAK key on your keyboard at the same time.
That will open the SYSTEM page for your PC and under System Type it will say 64 bit or 32 bit system.
Just give us that information.

These are the 2 keys you need to press:
http://prntscr.com/trdh07

Nick04X Jul 30, 2020 @ 12:35pm

Originally posted by Ogami:
Ok, lets make it simpler.

Press the WINDOWS key and the PAUSE/BREAK key on your keyboard at the same time.
That will open the SYSTEM page for your PC and under System Type it will say 64 bit or 32 bit system.
Just give us that information.

These are the 2 keys you need to press:
http://prntscr.com/trdh07

welp i thank you for ur help cause its 32, and my uncle said building a new computer it a easier route to take, so thx u for the help

Ogami Jul 30, 2020 @ 12:39pm

Ok, then this is cleared up. At least we know why it wont work.

Dr.Shadowds 🐉 Jul 30, 2020 @ 12:53pm

Originally posted by Nick04X:
Originally posted by Ogami:
Ok, lets make it simpler.

Press the WINDOWS key and the PAUSE/BREAK key on your keyboard at the same time.
That will open the SYSTEM page for your PC and under System Type it will say 64 bit or 32 bit system.
Just give us that information.

These are the 2 keys you need to press:
http://prntscr.com/trdh07
welp i thank you for ur help cause its 32, and my uncle said building a new computer it a easier route to take, so thx u for the help

Then your uncle mess up, if you got the CD key, just download the Windows ISO 64 bit version, if you don't have the cd key ask your uncle for the cd key.

Use Google search how to do it there's hundreds of videos, and guides on this they all tell you the same thing how to do it.

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