How do i write my billing address?

[ashleybella459]

Sorry if this is really stupid, but i've been trying for a while to put in my billing address to purchase a game and it hasn't been working and i'm just getting sad :<
So if anyone could give me an example and such that would help

[Three English Letters شازام]

โพสต์ดั้งเดิมโดย ashleybella459:

Sorry if this is really stupid, but i've been trying for a while to put in my billing address to purchase a game and it hasn't been working and i'm just getting sad :<
So if anyone could give me an example and such that would help

I'm not sure what there is to not understand.

Can you provide an example of what you're having trouble with on the billing page?
What about your address is it saying is incorrect?

Do NOT include any sensitive information, or your actual address here though.

[ashleybella459]

I'm not really sure what part is wrong, i just type in my address and it says the purchase failed and wasn't completed. I just don't know how to type my address, i'm sorry that i don't know the problem so i can't really what's wrong. I'm probably just really stupid

[Three English Letters شازام]

โพสต์ดั้งเดิมโดย ashleybella459:

I'm not really sure what part is wrong, i just type in my address and it says the purchase failed and wasn't completed. I just don't know how to type my address, i'm sorry that i don't know the problem so i can't really what's wrong. I'm probably just really stupid

Did you fill out all of the fields?
Payment method, card number, zip code, ect.

I know it's a simple and obvious question, but you'd be surprised.

[ashleybella459]

I'm pretty sure, but do you have to fill out the billing address line 2?

[Three English Letters شازام]

โพสต์ดั้งเดิมโดย ashleybella459:

I'm pretty sure, but do you have to fill out the billing address line 2?

No. Not unless it applies to you.

[ashleybella459]

When does it apply to you? (again really dumb sry)

[Snapjak]

If you have an apartment # or suite or building A B C or stuff like that, additional parameters to your main street address.

[ashleybella459]

Thanks i'm just really stupid, i just really need an example of a billing address with the 2nd billing address filled too (obvious not a real address)

[Washell]

The billing address is likely not the reason the purchase is failing

[Sen 👑]

โพสต์ดั้งเดิมโดย Washell:

The billing address is likely not the reason the purchase is failing

I agree. You can give even random strings of characters and the payment should still go through. It's probably the card being declined from incorrect information (security code, holder name, etc) or issues with the bank.

[Dr.Shadowds 🐉]

If you're using a credit card, and you're having issues, then possible that your credit card need you to enter in exactly what you gave them.

So example let say you have your credit card company this address 123 rainbow road Texas USA 12344, and name is Bob Ross, what you do is you put the same address, and name you gave your credit card into Steam, then shouldn't be a problem as it should match the same info you have on your credit card.

Now if this is a pre paid credit gift card, please ensure you enable online purchase, as they require you to provide them info in order to activate for online use.

If this is a new credit card, ensure its activated, and can be use online.

If you're trying to use your bank card, and think it's same as credit card, then you're doing it wrong, as bank card are not the same as credit cards. Some banks provide include credit card add with your bank account hence credit card, such as Visa, or MasterCard, check with your bank if you can get that option, or if already have the option ensure have it active, and able to make online payments.

Now if your credit card is blocking payments to Steam, then you need to contact your credit card company to stop them from blocking Steam, as some companies block stores for poor reasons.

[ashleybella459]

How do you make them stop blocking them?

[Wolf Knight]

โพสต์ดั้งเดิมโดย ashleybella459:

How do you make them stop blocking them?

you use your phone and call them

[Dr.Shadowds 🐉]

โพสต์ดั้งเดิมโดย ashleybella459:

How do you make them stop blocking them?

Here the steps.
1. Grab your credit card, look on the back for your credit card company phone number.

2. Pick up your phone in hand, and dial the phone number for your credit card company.

3. Listen to the automated message to get to customer service / support, and explain your issue to them, and see why they're blocking Steam, and tell them to not block Steam.

[ashleybella459]

I did, they said they didn't block it and their was no declined transactions