I can't modify or delete my reviews.

[안개꽃]

When I bought a new game and played it for 30 minutes, I wrote a negative review because the game was not fun.

But after playing a little more, I tried to change my mind and change my review, but i couldn't.
If I try to correct this review, there is always an error, so I can't correct it.
'There was an error trying to process your request: 15'

So, I can' edit Review, can't allow comments, can't change visibility, can't change Language.
but my recent review continues to open on the store page. and it still get continues to be a useful vote.

since I have played this game more and changed my mind, I would like to change or delete this negative review as soon as possible.

For me and the game developer that I'm trying to like. If the Moderator sees this debate, please delete my most recent reveiws.

Thanks.

[löyly]

Hey there, how do you access your review for editing? I just tried editing a review for a refunded game in the overview of all my reviews (accessible from the profile page), and it worked. If that doesn't work for you, you could try Steam's official support here.

[안개꽃]

Originally posted by löyly:

Hey there, how do you access your review for editing? I just tried editing a review for a refunded game in the overview of all my reviews (accessible from the profile page), and it worked. If that doesn't work for you, you could try Steam's official support here.

After entering my profile to edit the review, click the review next to me and click the finger button of the review I wrote before to edit it. But i can't edit my most recent reviews.

The interesting thing is that reviews written from old times are modified and deleted, but only one recently written review is impossible to modify or delete.

I asked the Steam Support, but they haven't solved the problem yet.

In the meantime, my wrong review continues to open on the store page.

[löyly]

That sounds really strange, I hope Steam Support will figure it out soon (forum moderators can't delete your reviews).

[안개꽃]

Originally posted by löyly:

That sounds really strange, I hope Steam Support will figure it out soon (forum moderators can't delete your reviews).

Forum moderators can't delete my reviews? I knew the fact for the first time.

Based on the results of my question in the Steam Support so far, Steam also said that my review cannot be erased due to the Steam Policy.

I wish I could solve this problem quickly.

[löyly]

I don't know this 100%, but the forums are a different area on Steam. Reviews are in the store area. So I assume that forum moderators are limited to moderating posts in this forum (or even just in the subforum they are responsible for), not in the store pages.

"Due to Steam Policy"? Sounds like they didn't understand your problem... Steam policy says that creators of a game can't delete the reviews they get, and Steam probably can't delete them without a really good reason. But you should be able to delete your own reviews - and if there's a problem with that, then Steam should fix it.

[안개꽃]

Originally posted by löyly:

I don't know this 100%, but the forums are a different area on Steam. Reviews are in the store area. So I assume that forum moderators are limited to moderating posts in this forum (or even just in the subforum they are responsible for), not in the store pages.

"Due to Steam Policy"? Sounds like they didn't understand your problem... Steam policy says that creators of a game can't delete the reviews they get, and Steam probably can't delete them without a really good reason. But you should be able to delete your own reviews - and if there's a problem with that, then Steam should fix it.

Thanks.

They said they could not delete the review because of the steam policy.

It didn't specify exactly whether it was a developer or steam.

When asked if they tried other Internet programs(edge, chrome, explorer..etc). I was try all internet, but fail

I even tried to go somewhere different from where I lived and try to solve this problem.
But still i can't modify my most recent reviews.

I hope Steam will solve this problem as soon as possible.

[löyly]

Good luck! And try again if they won't fix it, maybe you'll get a different person next time.

[reg1s7]

Currently steam is on high peak.
I suggest to try again during non peak time.

[안개꽃]

Originally posted by es3826:

Currently steam is on high peak.
I suggest to try again during non peak time.

I try every hour from 3 days ago except for sleeping time, but I fail.

[안개꽃]

Thanks guy!
I contacted the steam support and solved it.

[Satoru]

NOte it looks like you're mass updating your reviews (you updated at least 10 reviews you had already submitted previously) which looks highly suspicious and is likely flagging your account

Why are you editing that many old reviews

[안개꽃]

Originally posted by Satoru:

NOte it looks like you're mass updating your reviews (you updated at least 10 reviews you had already submitted previously) which looks highly suspicious and is likely flagging your account

Why are you editing that many old reviews

It tried to see if other reviews could be revised after the error occurred.

But now I solved this problem by contacting Steam Support.

[Frizz]

I also can’t change my review...can’t even edit it.

[안개꽃]

Originally posted by Frizz:

I also can’t change my review...can’t even edit it.

Ask the Steam Support for help. They will help you