Todas as discussões > Fóruns Steam > Help and Tips > Detalhes do tópico
WT_Rockshow! 10/mai./2017 às 23:54
Steam wont send SMS verification codes
Hi, i recently reinstalled my OS on my computer. When i tried to login, it asked for codes. I can't login because my mobile authenticator is also asking for codes (logged out because of factory reset). I tried to remove my mobile authenticator but the steam wont send me the SMS. It said "An error occurred trying to handle that request. Please give us a few minutes and try again.". Can anyone help me? i'm now posting this on my account that still logged in on my laptop. thanks
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ReBoot 10/mai./2017 às 23:56 
Forget the SMS and remove the mobile authenticator using the recovery code you got when enabling it.
#1
WT_Rockshow! 11/mai./2017 às 0:01 
Thanks for the reply. Sadly i also lost the recovery code :(
#2
ReBoot 11/mai./2017 às 0:01 
Then log into the mobile app using one of the backup Steam guard codes that you printed back then.
#3
WT_Rockshow! 11/mai./2017 às 0:06 
Ah, i think i lost it too because of my drive failure. Is this sms not sending also happening for everyone? the sms was just fine and i can receive the sms a couple days ago.
#4
ReBoot 11/mai./2017 às 0:08 
Well, have you searched the forum for, let's say, "SMS"?
#5
WT_Rockshow! 11/mai./2017 às 0:14 
Yes, i have. But none of em solve my problem. I have the screenshot of the problem here: https://flic.kr/p/TsSebi
#6
ReBoot 11/mai./2017 às 0:36 
That was the answer to "everyone", not to how to solve it. Try to again later. Are you in the beta?
#7
edi edi 11/mai./2017 às 6:24 
same
#8
applejuice 11/mai./2017 às 7:56 
same
#9
WT_Rockshow! 11/mai./2017 às 21:23 
I've contacted the support and my issues has been resolved. Thanks for the help and replies guys :)

For anyone who experienced the same thing as me, you can contact the steam support. They will help you.
#10
edi edi 11/mai./2017 às 21:37 
Escrito originalmente por Freakysucks:
I've contacted the support and my issues has been resolved. Thanks for the help and replies guys :)

For anyone who experienced the same thing as me, you can contact the steam support. They will help you.
lu pake screenshoot juga ga ?
#11
WT_Rockshow! 11/mai./2017 às 21:40 
Escrito originalmente por m1 ♥♥♥♥♥♥♥♥♥.com:
Escrito originalmente por Freakysucks:
I've contacted the support and my issues has been resolved. Thanks for the help and replies guys :)

For anyone who experienced the same thing as me, you can contact the steam support. They will help you.
lu pake screenshoot juga ga ?

Ya, ntar mereka minta screenshot bukti kepemilikan akun (misal kartu kredit, debit, CD-key, kode voucher steam wallet dll)
#12
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Todas as discussões > Fóruns Steam > Help and Tips > Detalhes do tópico
Publicado em: 10/mai./2017 às 23:54
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