CANT ADD PHONE NUMBER AND WERE TOLD TO TRY AGAIN NEXT WEEK

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anj May 10, 2017 @ 11:12pm

-at first it says ""We ran into a problem performing that action. You may want to try again, or if the problem persists, contact Steam Support.""
-My phone number was obviously correct, so this must be steam's problem.
-and then i kept trying and now it says ""There have been too many attempts to add a phone number to this account. Please only add phones that you own and try again in 1 week.""
-tbh i need to add a phone number to play DOTA2 ranked,
iam scared that next week the same thing will happen
-anyone know how to fix this? i cant contact steam support by email or live chat or anything, the pages just kept redirecting to the page where i got stucked THANKS A LOT~~~~~~

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Showing 1-15 of 34 comments

76561198117083233 May 10, 2017 @ 11:17pm

me too... cant add phone number, cant playing rangked is so bad

yolo May 10, 2017 @ 11:23pm

same thing happens to me, anyone can help to solve please :)

anj May 10, 2017 @ 11:31pm

does it have to do with this?
LINKED PHONE NUMBER

The first major change is that players must register a unique phone number to their account in order to queue for Ranked matches.

Players using multiple accounts create a negative matchmaking experience at all skill brackets, so our goal is to add just enough friction to this process that the number of players doing this will be noticeably reduced. Having more players using their primary accounts will have a positive effect on both Ranked and Unranked Matchmaking.

There will be a two-week grace period from today during which players have time to register a number, but starting on May 4th, accounts without a registered number will no longer be eligible for Ranked play. If a phone number is removed from an account after registration, a new number can be added, but there will be a three-month waiting period before the removed number can be registered on a new account. This is to prevent using the same number on multiple accounts. Online services that provide phone numbers are not allowed.

well be patient to the guys who had the same problem as me~~~

reborn May 11, 2017 @ 2:41am

Originally posted by Kuraimakkusu!:
does it have to do with this?
LINKED PHONE NUMBER

The first major change is that players must register a unique phone number to their account in order to queue for Ranked matches.

Players using multiple accounts create a negative matchmaking experience at all skill brackets, so our goal is to add just enough friction to this process that the number of players doing this will be noticeably reduced. Having more players using their primary accounts will have a positive effect on both Ranked and Unranked Matchmaking.

There will be a two-week grace period from today during which players have time to register a number, but starting on May 4th, accounts without a registered number will no longer be eligible for Ranked play. If a phone number is removed from an account after registration, a new number can be added, but there will be a three-month waiting period before the removed number can be registered on a new account. This is to prevent using the same number on multiple accounts. Online services that provide phone numbers are not allowed.

well be patient to the guys who had the same problem as me~~~

you don't understand man, there is no problem with mobile number. I have the same problem((