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maiersbuam Jul 3, 2017 @ 4:47am
Steam Account hacked! Got a Email form Steam that my Email changed, but i cant do anything, Password was changed as well...
Desperate for Help!
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Showing 1-15 of 33 comments
Supafly Jul 3, 2017 @ 4:53am 
Those sort of emails usually come with information telling you what should do if you did not change your email address and/or password.
#1
Gay-Ben 69 🌈🌦️♥ Jul 3, 2017 @ 4:54am 
so, how are you logged in in that case?

Otherwise, contact Steam support. Provide them with your old email and username. Wait for more info and answer the questions they ask.

https://help.steampowered.com/en/wizard/HelpWithAccountStolen
#2
BuͥrrͣyͫPlayer228 Jul 3, 2017 @ 4:54am 
с
#3
maiersbuam Jul 3, 2017 @ 4:58am 
ok, Update Time: This is the Steam Account of my Brother, also: The Link coming with the Email gets me to a side that wants to send me an Email with a changing code, But its not my Email anymore.... And the second option is toenter my password, which is also not working...
#4
Supafly Jul 3, 2017 @ 5:01am 
What is the address the email came from?
Does the site/webpage linked to, that you enter details on begin with https?
#5
maiersbuam Jul 3, 2017 @ 5:03am 
The Adress: Theres just a IP: 188.162.193.159 (RU)
And what do you mean with https?
#6
Gay-Ben 69 🌈🌦️♥ Jul 3, 2017 @ 5:03am 
Originally posted by maiera23:
ok, Update Time: This is the Steam Account of my Brother, also: The Link coming with the Email gets me to a side that wants to send me an Email with a changing code, But its not my Email anymore.... And the second option is toenter my password, which is also not working...
use my link and provide all info you can. You can enter anew email for resolving the issue
#7
Gay-Ben 69 🌈🌦️♥ Jul 3, 2017 @ 5:05am 
Originally posted by maiera23:
The Adress: Theres just a IP: 188.162.193.159 (RU)
And what do you mean with https?
Seems like a scam itself. I hope you didn't try to log in on that page.
#8
Kickin' Chicken Jul 3, 2017 @ 5:06am 
Originally posted by maiera23:
This is the Steam Account of my Brother...

Sharing accounts violates the SSA.
#9
maiersbuam Jul 3, 2017 @ 5:07am 
Originally posted by Сэр Моло-905:
Originally posted by maiera23:
ok, Update Time: This is the Steam Account of my Brother, also: The Link coming with the Email gets me to a side that wants to send me an Email with a changing code, But its not my Email anymore.... And the second option is toenter my password, which is also not working...
use my link and provide all info you can. You can enter anew email for resolving the issue

Okay, i use your link, and then i click on change my password down there... Then it tell me that i can either send an varification code to an Email thats not mine anymore, or i have no longer acces to the Email....
When i click that however, it doesnt accept my password anymore...
#10
maiersbuam Jul 3, 2017 @ 5:08am 
Originally posted by Kickin' Chicken:
Originally posted by maiera23:
This is the Steam Account of my Brother...

Sharing accounts violates the SSA.

im just writing this Discussion from it, since i cant use my own account anymore, what do you accept me to do? also, we share our Accounts using the Steam Family network
#11
maiersbuam Jul 3, 2017 @ 5:10am 
Originally posted by Сэр Моло-905:
Originally posted by maiera23:
The Adress: Theres just a IP: 188.162.193.159 (RU)
And what do you mean with https?
Seems like a scam itself. I hope you didn't try to log in on that page.

The Email itself comes from Steam, but the The Computer that chagned the Password is the IP i told you
#12
Supafly Jul 3, 2017 @ 5:11am 
Originally posted by maiera23:
The Adress: Theres just a IP: 188.162.193.159 (RU)
And what do you mean with https?

Not even 'Steam' mentioned in the address? I suspect it's a phishing email and you may have just logged in on a fake webpage actually giving them your details. Use the link provided in post #2

https or http is at the start of every webpage, look at the address bar. The www.anyaddress.com part of any website is preceeded with http:// or https:// and will lool like http://www.anyaddress.com or https://www.anyaddress.com

I asked for the https because the 's' stands for secure and you always want a secure connection when entering login details, especially passwords.
#13
maiersbuam Jul 3, 2017 @ 5:12am 
Originally posted by Supafly:
Originally posted by maiera23:
The Adress: Theres just a IP: 188.162.193.159 (RU)
And what do you mean with https?

Not even 'Steam' mentioned in the address? I suspect it's a phishing email and you may have just logged in on a fake webpage actually giving them your details. Use the link provided in post #2

https or http is at the start of every webpage, look at the address bar. The www.anyaddress.com part of any website is preceeded with http:// or https:// and will lool like http://www.anyaddress.com or https://www.anyaddress.com

I asked for the https because the 's' stands for secure and you always want a secure connection when entering login details, especially passwords.
The Email itself comes from Steam, but the The Computer that chagned the Password is the IP i told you
#14
Supafly Jul 3, 2017 @ 5:13am 
Originally posted by maiera23:
Originally posted by Сэр Моло-905:
Seems like a scam itself. I hope you didn't try to log in on that page.

The Email itself comes from Steam, but the The Computer that chagned the Password is the IP i told you

That isn't what I asked for though. I asked for

Originally posted by Supafly:
What is the address the email came from?


#15
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Date Posted: Jul 3, 2017 @ 4:47am
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