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What are your system specs?
Specs
HP Pro Book 4530S
Processor: Intel (R) Core (TM) i3 -2350cm
RAM 4 GB
System 64 bit operating system
Minimum:
OS: Windows® 7 64bits
Processor: Intel® Core i3 / AMD Phenom™ II X2
Memory: 4 GB RAM
Graphics: NVIDIA® GeForce® GTX 650 / AMD Radeon™ HD 7750
DirectX: Version 11
Storage: 20 GB available space
Sound Card: DirectX Compatible Soundcard
Read the support article on How To Request A Refund (Link)
Additionally, you can also read this: Common Refund Questions (Link)
Error initializing DirectX
My computer have
Nvidia 9500 gt
Intel(R) i3 2.93hz
4 Gb RAM
And the DirectX 11
But the error continues