7/11 steam cards not working please help

[Trash]

i recently bought two $20 steam cards from 7/11, neither of the cards worked. I took the cards back and asked if they could try activating them again in case something went wrong the first time, which they did, but with no success. After that they basically told me no refunds so now what am i supposed to do????? thats basically $40 stolen from me :/

[Cathulhu]

What exactly happens when you try to enter the codes? Where did you enter those codes? Explain that as detailed as possible if you expect help.

[Odey]

that same thing happened to me! all it was is i missread i thought it was a Q but it really was a 0

[Trash]

Originally posted by Cathulhu:

What exactly happens when you try to enter the codes? Where did you enter those codes? Explain that as detailed as possible if you expect help.

it basically said the codes were invalid like they had not been scanned at all, and i entered them like any code through the redeem wallet code section of the steam powered site and neither worked.

[XBL Laberbacke]

Tried the client yet?

[Trash]

Originally posted by IGotFreshMilk:

that same thing happened to me! all it was is i missread i thought it was a Q but it really was a 0

except mine wasnt a misread, ive entered both codes multiple times but with no luck. its almost as if neither code was scanned at all, this is the first time im having this problem, i use steam cards all the time

[Trash]

Originally posted by XBL Laberbacke:

Tried the client yet?

yep same results

[↑↑↓↓←→←→BASelect]

If you have your reciept take that plus the cards back to where you bought them and tell them that they don't work and ask for new cards or a refund. Show them a screen shot that they didn't work. I don't know if this is possible but maybe a worker bought the cards used them and then put them on the shelf for resell to get his money bacl.

[MancSoulja]

Originally posted by YourOnlyFriend:

Originally posted by IGotFreshMilk:

that same thing happened to me! all it was is i missread i thought it was a Q but it really was a 0

except mine wasnt a misread, ive entered both codes multiple times but with no luck. its almost as if neither code was scanned at all, this is the first time im having this problem, i use steam cards all the time

Then go back to 7/11 and get a refund. Of course they're going to tell you they don't do refunds, that's their job. At that point you tell them that your statutory right to receive a product that's as described and fit for purpose supersedes their refund policy.

[Trash]

Originally posted by SnakeFist:

If you have your reciept take that plus the cards back to where you bought them and tell them that they don't work and ask for new cards or a refund. Show them a screen shot that they didn't work. I don't know if this is possible but maybe a worker bought the cards used them and then put them on the shelf for resell to get his money bacl.

i dont think so, the part you need to scratch was still there, but i also tried that and they said there was no refunds or exchange aloud :/ so i dunno what to do

[Trash]

Originally posted by MancSoulja:

Originally posted by YourOnlyFriend:

except mine wasnt a misread, ive entered both codes multiple times but with no luck. its almost as if neither code was scanned at all, this is the first time im having this problem, i use steam cards all the time

Then go back to 7/11 and get a refund. Of course they're going to tell you they don't do refunds, that's their job. At that point you tell them that your statutory rights to receive a product that's as described and fit for purpose supersedes their refund policy.

so would it help to show up with screenshots of both codes not working? or would that matter at all, all i was given was the time the manager was in tomorrow so im supposed to go talk to him

[↑↑↓↓←→←→BASelect]

Originally posted by YourOnlyFriend:

Originally posted by SnakeFist:

If you have your reciept take that plus the cards back to where you bought them and tell them that they don't work and ask for new cards or a refund. Show them a screen shot that they didn't work. I don't know if this is possible but maybe a worker bought the cards used them and then put them on the shelf for resell to get his money bacl.

i dont think so, the part you need to scratch was still there, but i also tried that and they said there was no refunds or exchange aloud :/ so i dunno what to do

Weird gamestop replaced mine when it kept rejecting the code. But that is 2 different companys.
Take a look at this you have already thought.
https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478

[Trash]

i also have the original receipt and the 4 others that were made when trying to reactivate the cards

[Trash]

ive literally spent hundreds on steam through steam cards and this is the first time im having this problem, majority of my cards are bought from the same 7 eleven as these

[↑↑↓↓←→←→BASelect]

That link i sent you is all about steam gift cards. Try contacting support. I only seen the answer to unreadable codes. Sorry i call them gift cards.

[MancSoulja]

Originally posted by YourOnlyFriend:

Originally posted by MancSoulja:

Then go back to 7/11 and get a refund. Of course they're going to tell you they don't do refunds, that's their job. At that point you tell them that your statutory rights to receive a product that's as described and fit for purpose supersedes their refund policy.

so would it help to show up with screenshots of both codes not working? or would that matter at all, all i was given was the time the manager was in tomorrow so im supposed to go talk to him

No! This is 21st century America. You don't have to prove that the code doesn't work. 7/11 has to prove that the code does work otherwise you are entitled to a refund under US law.