swws98 20/ago./2017 às 12:25
Need help with receipt
I bought two games through steam today. For the first one I payed with PayPal and for the second one I paid with Skrill. I wasn't even going to buy the game I paid with Skrill yet but I did so I could get a receipt that accurately depicts my name & address (which in Skill, is properly represented). I need a receipt exactly like this. I was disappointed to see that the receipt for the purchase with Skrill had my IP address instead of my postal address, like the PayPal purchase receipt had. Is it possible at all to get a new receipt for my Skrill purchase, only this time displaying my actual address instead of my IP address? I can't change the name/address in the PayPal account since that one belongs to a family member. I'd just like to get a receipt exactly like the PayPal one except for the address part, which I'd like to be filled with my Skrill address information.
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LowJack_VA1 20/ago./2017 às 12:41 
These are user forums and Steam Support does not read them. I suggest you contact Skrill.
swws98 20/ago./2017 às 12:44 
Yes, but how? Been trying to figure that out for a long time.
LowJack_VA1 20/ago./2017 às 12:47 
Sorry, I don't have a clue. Does the service have a website?
swws98 20/ago./2017 às 12:48 
Which service?
LowJack_VA1 20/ago./2017 às 12:51 
What is Skrill?

Edit:

Nevermind, I looked it up. It's a digital wallet that used to be Moneybookers.

There's the url.

https://www.skrill.com/en-us/

You should be able to sign and get a new receipt.
Última edição por LowJack_VA1; 20/ago./2017 às 12:59
swws98 20/ago./2017 às 12:59 
Is some sort of an internet wallet just like PayPal. It's steam who I need help from anyway since the receipts are issued by them.

Does anyone else here knows how can I try to reach them about this?
LowJack_VA1 20/ago./2017 às 13:00 
Escrito originalmente por swws98:
Is some sort of an internet wallet just like PayPal. It's steam who I need help from anyway since the receipts are issued by them.

Does anyone else here knows how can I try to reach them about this?
See my edited post.
可疑网友 20/ago./2017 às 13:02 
..
swws98 20/ago./2017 às 13:09 
You don't understand. In my Skrill account I can only see the transaction just like in PayPal. That is not what I need. I need a receipt. Exactly like the first one I got from steam but now with my Skrill information - name and address.

Steam help page doesn't lead to anywhere where I could contact someone on this issue.
Ivanov | 20/ago./2017 às 13:11 
ggwp
LowJack_VA1 20/ago./2017 às 13:16 
Ok, like I said, these are user forums and no one here can get you a new receipt. I'm sorry the suggestions I made didn't work. Better luck next time.
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Publicado em: 20/ago./2017 às 12:25
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