Donkoot Aug 18, 2017 @ 5:51pm
Age restriction check won't let me view any m-rated game
Whenever I get asked for my age and put a valid date it just resets the boxes to the current year.
Same applies to "Continue/Cancel" verification, it just gets stuck there.

What I tried to fix this:
  • Went off-line and on-line again - didn't work
  • Restart Steam - didn't work
  • Restart the computer - didn't work
  • Clear Internet Explorer browsing data - didn't work
This is the same for when I try to view the games in Firefox and even on the Steam app on Android, so this is not a problem with any of the above.
Please help, this has been going on for months and I haven't found any solution.
Last edited by Donkoot; Aug 18, 2017 @ 5:52pm
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Showing 1-3 of 3 comments
DoggosTacos Aug 18, 2017 @ 7:04pm 
You could possibly hard-restart your computer by holding down your power button until it turns off.
Donkoot Aug 19, 2017 @ 11:10am 
Originally posted by BodhiLeeKidneyBean:
You could possibly hard-restart your computer by holding down your power button until it turns off.

Again, this is not a problem with my computer, this goes on even on the Android app, but thanks for the reply anyway
Donkoot Aug 20, 2017 @ 2:52pm 
Problem solved
I tried turning off my router for 10 seconds, then turning it back on and now I can access the store normally.
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Date Posted: Aug 18, 2017 @ 5:51pm
Posts: 3