PLEASE, SOMEONE HELP ME, I CAN'T DOWNLOAD ANYTHING ON STEAM

[Cu de Cabra]

Almost any game I try to download stays at 0 bytes downloaded no matter how much time I wait for it to download. The only game I could download was Tabletop simulator, now I'm trying to download 9-nine episode 1 and rise of the tomb raider. I'm with this problem since july 1st, I tried to talk to the steam support in the same day it started, but I haven't got any responses.

[Imagine judging me off a name]

check your download destination folder in settings. reapair it. sounds like you may have a failing harddrive

[ReBoot]

Start your system in safe mode (for obvious reasons with networking). Does it download then?

[Cu de Cabra]

Ursprünglich geschrieben von Completely High:

check your download destination folder in settings. reapair it. sounds like you may have a failing harddrive

Already did everything steam said in this: https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334, including repairing the download destination folder.

[Cu de Cabra]

Ursprünglich geschrieben von ReBoot:

Start your system in safe mode (for obvious reasons with networking). Does it download then?

I will try this

[goldeNspiriT]

I am having the same issue as you, tried pretty much everything I could find in the internet and nothing worked. Also sent a ticket for Steam support, but I am waiting for their response.

Tell me, are you brazillian and using VIVO internet? My search lead me to many other people with the exact same problem, and they are brazilians and using VIVO internet (like me) :/

[Cu de Cabra]

Ursprünglich geschrieben von goldeNspiriT:

I am having the same issue as you, tried pretty much everything I could find in the internet and nothing worked. Also sent a ticket for Steam support, but I am waiting for their response.

Tell me, are you brazillian and using VIVO internet? My search lead me to many other people with the exact same problem, and they are brazilians and using VIVO internet (like me) :/

Yup, brazilian with VIVO Internet, so that might be related to this.

[goldeNspiriT]

Ursprünglich geschrieben von Cu de Cabra:

Ursprünglich geschrieben von goldeNspiriT:

I am having the same issue as you, tried pretty much everything I could find in the internet and nothing worked. Also sent a ticket for Steam support, but I am waiting for their response.

Tell me, are you brazillian and using VIVO internet? My search lead me to many other people with the exact same problem, and they are brazilians and using VIVO internet (like me) :/

Yup, brazilian with VIVO Internet, so that might be related to this.

I called them and a technician will come by tomorrow, I think you should do the same. The more people report this the better. Better chances of them realising something's wrong (let's hope they didn't do this on purpose)

[Cu de Cabra]

Ursprünglich geschrieben von goldeNspiriT:

Ursprünglich geschrieben von Cu de Cabra:

Yup, brazilian with VIVO Internet, so that might be related to this.

I called them and a technician will come by tomorrow, I think you should do the same. The more people report this the better. Better chances of them realising something's wrong (let's hope they didn't do this on purpose)

I'll talk to my parents and then call the provider, hope that works for both of us!

[ricozo]

Ursprünglich geschrieben von Cu de Cabra:

Ursprünglich geschrieben von goldeNspiriT:

I am having the same issue as you, tried pretty much everything I could find in the internet and nothing worked. Also sent a ticket for Steam support, but I am waiting for their response.

Tell me, are you brazillian and using VIVO internet? My search lead me to many other people with the exact same problem, and they are brazilians and using VIVO internet (like me) :/

Yup, brazilian with VIVO Internet, so that might be related to this.

mano to com o mesmo problema e minha net é da vivo tbm :/

[Cu de Cabra]

Ursprünglich geschrieben von ricozo:

Ursprünglich geschrieben von Cu de Cabra:

Yup, brazilian with VIVO Internet, so that might be related to this.

mano to com o mesmo problema e minha net é da vivo tbm :/

Tem q encher o saco da vivo pra eles resolverem esse problema

[Peripheryco]

I'm having the same issue - terribly slow download rates that ramdomly come to a halt, making it impossible to download anything through Steam, brazilian from Rio de Janeiro and Vivo ISP.

There is a brazilian forum where many other people are reporting the same issue: https : // www . clubedohardware . com . br /topic/1464917-steam-n%C3%A3o-atualiza-e-n%C3%A3o-baixa-jogos/

I've also created a Twitter thread to try and pressure Vivo to fix this due to bad PR: https : // twitter . com /GEstelet/status/1281046570713190403

One solution that MAY work is starting to download through your cellular network (host it from your phone as a Wi-Fi network you can connect your PC) and then switching back to your normal Wi-Fi.

For now, it's either doing this or changing your ISP.