Unable to purchase and receive anything from the Steam points shop

[♏︎ILCツ]

No matter what I do, I can't seem to buy anything from the Steam points shop. I have tried buying an animated avatar border and an emote, but clicking on them does nothing. I can't even get the free random emote advertised on the front page of the store, clicking it does nothing as well. Restarting Steam also didn't fix the issue.

[JPMcMillen]

Ursprünglich geschrieben von JIDF Help me!!:

No fix yet?

Valve didn't create the web browser that the Steam client uses and whoever does has stopped supporting it on Windows 7. You'll either have to use a separate browser or log into the Steam client on a Windows 10 machine.

[Crazy Cat™]

It's a shame that we are forced to change the OS to be able to get steam working properly.

I'm also on W7 and impossible to get free animated stickers or other thing on this summer operation.

:(

[Aurell]

Same here, i have more than 25k points, but i can not spend them because i still have win7.

shame on you steam!

[Snowfunk]

It's broken. Can't spend my points on anything, or claim my free ♥♥♥♥.

[|TKM| Writers]

Same probleme here. click on stickers, but nothing happens ....

[Crazy Cat™]

Steam is up to date for the New OS, but nothing is done for 4K while this technologie is here since years right now.

[Crazy Cat™]

Apparently, if you open steam in firefox, you'll probably be able to get your items.
I just tried to get my free animated sticker on the steam with firefow web browser and i got it.

[JPMcMillen]

Ursprünglich geschrieben von Black Cat™:

Apparently, if you open steam in firefox, you'll probably be able to get your items.
I just tried to get my free animated sticker on the steam with firefow web browser and i got it.

That's what I've been doing the whole time. The Steams clients browser is a bit outdated at this point and unless whoever it's developer is bothers to update it, this will be an issue going forward.

[AgentElrond]

Same thing either, can't buy anything on the points store, no popup.

[GroggyOx]

same

[JJ]

Steam client still not work for me. Firefox and chrome both seems to work fine.

[Crazy Cat™]

At least we got a working fiw.
That's better than nothing ^^

[[88th] ColPresumptuous]

Well the Point Store is now working for me in Steam on my Win7 machine, and i was able to get my Free Sticker using Steam...

So yeah, as far as i know there wasnt any update to Steam for me this morning... so someone changed something their end.

Ursprünglich geschrieben von JPMcMillen:

Ursprünglich geschrieben von JIDF Help me!!:

No fix yet?

Valve didn't create the web browser that the Steam client uses and whoever does has stopped supporting it on Windows 7. You'll either have to use a separate browser or log into the Steam client on a Windows 10 machine.

So the fact this morning it works on my Win7 machine kinda sticks a wrench in your idea... also, if the 'oh they dropped support' idea was actually true then WHY didnt Steam/Valve a multi million dollar company not you know... tell all of us Win7 clients (and theres still a metric F ton of us), that their inclient web browser (which i might add their front store is a part of and runs using, which i might add works and has worked fine and dandy on Win7) no longer supports Win7?

The people who keep saying 'oh you'll just have to change OS' are/were either trolling or not really thinking things through.



Thanks for fixing it Steam, (for me at least)... took longer than it should have in my opinion, but many thanks any way.

[m1a93]

It's annoying to use firefox, and have to enter the new browser pin code everytime now.

One thing i noticed is I have different avatars if I use firefox browser, rather than the steam client browser.

[[88th] ColPresumptuous]

Ursprünglich geschrieben von m1a93:

It's annoying to use firefox, and have to enter the new browser pin code everytime now.

One thing i noticed is I have different avatars if I use firefox browser, rather than the steam client browser.

Give the point store a go now, mine is working as of 15 minutes, so it should work for everyone really (or at least Win7 users)

Also its interesting but the Store Point page is now running ALOT smoother on my machine where as before that one single page would chug like a dog really badly...