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I do not understand what QR payment you are talking about.
Try contacting the service you are using and your payment provider.
"Not enough founds", do you mean "not enough FUNDS"? In that case it means you don't have enough money.
The actual cost might be 11€-12€ for example, even if the actual amount you transfer is only 10€.
There are no end user fees on paysafecards. Buying a X€ paysafecard will get you X€. All fees are Valves business.
Do another check, if the balance on the code is still the one, you expect it to be. This way, you can also see, if the code is working or somehow damaged.
Got no experience with scan methods, so I can't really tell, what might be wrong. As the others said, this is first of all something, you need to sort out with the seller.