Bick Daggins Jul 13, 2018 @ 12:34am
PS4 Controller Stops Internet
Greetings everybody!
My issue with my PS4 controller is that whenever i connect to my laptop wirelessly, it completly disables my internet, however, only for my laptop, as my phone seems to connect to the internet just fine.
Also using it with the PS4 cable works just fine.
I have an old-ish router, but it never did this before, so i'm a bit lost.
I'm not quite sure what might cause this problem, so any info could be useful.

Thanks in advance, guys!

Something went wrong while displaying this content. Refresh

Error Reference: Community_9721151_
Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)
< 1 2 >
Showing 1-15 of 17 comments
Pulsarlight Jul 13, 2018 @ 12:50am 
i don'T know much about PS4 stuff (PC gamer). but if controller uses wifi instead of bluetooth (which i guess will be the case). then your wifi gets off and hotspot gets on. so if laptop is connected with wifi. then is will be disconnected to connect with controller to use it with Hotspot network.
if this is the case. connect laptop to internet via network cable and things will be fine.
"Laptop can't use both Wifi & Hotspot at same time (for different purposes in Windows 10 case)"
it allows its internet connected wifi to share via hotspot. but it can't allow internet and a hotspot device connection at same time.
i hope this clears the situation.
feel free to ask more. :)
MancSoulja Jul 13, 2018 @ 1:02am 
Originally posted by Butthole-Detective Bick Daggins:
Greetings everybody!
My issue with my PS4 controller is that whenever i connect to my laptop wirelessly, it completly disables my internet, however, only for my laptop, as my phone seems to connect to the internet just fine.
Also using it with the PS4 cable works just fine.
I have an old-ish router, but it never did this before, so i'm a bit lost.
I'm not quite sure what might cause this problem, so any info could be useful.

Thanks in advance, guys!


Originally posted by Pulsarlight:
i don'T know much about PS4 stuff (PC gamer). but if controller uses wifi instead of bluetooth (which i guess will be the case). then your wifi gets off and hotspot gets on. so if laptop is connected with wifi. then is will be disconnected to connect with controller to use it with Hotspot network.
if this is the case. connect laptop to internet via network cable and things will be fine.
"Laptop can't use both Wifi & Hotspot at same time (for different purposes in Windows 10 case)"
it allows its internet connected wifi to share via hotspot. but it can't allow internet and a hotspot device connection at same time.
i hope this clears the situation.
feel free to ask more. :)

DS4 uses BT.

You might find the info you need here - http://community.eu.playstation.com/t5/PS4/wireless-router-interfering-with-ds4-bluetooth/td-p/23454209

(Sorry only had time to scan it, not read it.)
Last edited by MancSoulja; Jul 13, 2018 @ 1:04am
Bick Daggins Jul 13, 2018 @ 2:13am 
As far as i know it does indeed use BT but it seems as if it "locks" my internet away, because as soon as i disconnect the controller my internet immediately comes back, like nothing ever happened.
Could be my router pulling some shenanigans as it is old and a bit on the cheap side.
Pulsarlight Jul 13, 2018 @ 5:06am 
try changing Router channel for wifi.
Bick Daggins Jul 13, 2018 @ 9:35am 
Tried that, still the same stuff.
Frankpong Apr 6, 2019 @ 12:52pm 
Did you solve the problem? because i have the same issue
Bick Daggins Apr 7, 2019 @ 12:08am 
Nope sadly i didn't.
BadassRage Jan 23, 2020 @ 4:49am 
Hey, its been awhile since you posted this, and I wanted to know if you still have this problem, because I have this problem right now and cant do nothing about it, my controller worked once well, but since then it didnt work anymore, and I cant remember what did I do to put it working, would be great if you could help me :D
Jacon May 30, 2020 @ 2:50pm 
Originally posted by BadassRage:
Hey, its been awhile since you posted this, and I wanted to know if you still have this problem, because I have this problem right now and cant do nothing about it, my controller worked once well, but since then it didnt work anymore, and I cant remember what did I do to put it working, would be great if you could help me :D



Hey man did you solve the Problem again maybe ?

Because i did all the steps too and have still the Problem
Star Scorpia Feb 25, 2021 @ 11:47am 
Got the same issue no idea how to fix it
ᴠᴀʀ Feb 25, 2021 @ 12:24pm 
Check if you are using 3th party drivers, like motionjoy or DS4windows.

Infact, you don't need these drivers at all. Uninstall it, restart your pc and use Steam big picture and setup your controller from there. Try use a micro USB cable as a first step, then for step 2 look into playing wireless with the official Playstation drivers.

https://www.playstation.com/nl-nl/ps-now/ps-now-on-pc/
Last edited by ᴠᴀʀ; Feb 25, 2021 @ 12:24pm
emzii Mar 27, 2021 @ 8:32am 
I just run into this issue, what fixed it for me was switching my wlan connection from 2.4 GHz to 5Ghz.
Frickn McNugget Aug 26, 2021 @ 12:44pm 
same
76561199049986636 Oct 14, 2021 @ 7:19am 
If you use the ds4 app for connecting it or another driver, uninstall it, restart your computer and use the remotto app: {LINK REMOVED}

First open the app and then connect your controller, cause if you connect your controller first the wifi turns off. Thats how i solved it, hope everyone here find a solution.
La chadbona Nov 11, 2021 @ 5:40am 
░░░░░░░░░░░░░░░░░░░░░█████████░░░░░░░░░
░░███████░░░░░░░░░░███▒▒▒▒▒▒▒▒███░░░░░░░
░░█▒▒▒▒▒▒█░░░░░░░███▒▒▒▒▒▒▒▒▒▒▒▒▒███░░░░
░░░█▒▒▒▒▒▒█░░░░██▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒██░░
░░░░█▒▒▒▒▒█░░░██▒▒▒▒▒██▒▒▒▒▒▒██▒▒▒▒▒███░
░░░░░█▒▒▒█░░░█▒▒▒▒▒▒████▒▒▒▒████▒▒▒▒▒▒██
░░░█████████████▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒██
░░░█▒▒▒▒▒▒▒▒▒▒▒▒█▒▒▒▒▒▒▒▒▒█▒▒▒▒▒▒▒▒▒▒▒██
░██▒▒▒▒▒▒▒▒▒▒▒▒▒█▒▒▒██▒▒▒▒▒▒▒▒▒▒██▒▒▒▒██
██▒▒▒███████████▒▒▒▒▒██▒▒▒▒▒▒▒▒██▒▒▒▒▒██
█▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒█▒▒▒▒▒▒████████▒▒▒▒▒▒▒██
██▒▒▒▒▒▒▒▒▒▒▒▒▒▒█▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒██░
░█▒▒▒███████████▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒██░░░
░██▒▒▒▒▒▒▒▒▒▒████▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒█░░░░░
░░████████████░░░█████████████████░░░░
< 1 2 >
Showing 1-15 of 17 comments
Per page: 1530 50

Date Posted: Jul 13, 2018 @ 12:34am
Posts: 17