Rookie Jul 12, 2018 @ 6:01am
Refunding Ubisoft game
If less than 2hrs of playtime and within 2 weeks of purchase, will I be able to refund a Ubisoft game (Assassins Creed 4) if I decide it doesnt run well? This concerns me since it uses Uplay and so I fear that refunds dont apply.
Originally posted by Satoru:
If you buy it on steam the steam refund policy applies

People have refunded uplay games purchased on steam
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The author of this thread has indicated that this post answers the original topic.
Satoru Jul 12, 2018 @ 6:02am 
If you buy it on steam the steam refund policy applies

People have refunded uplay games purchased on steam
Last edited by Satoru; Jul 12, 2018 @ 6:02am
Rookie Jul 12, 2018 @ 6:03am 
Originally posted by Satoru:
If you buy it on steam the steam refund policy applies

People have refunded uplay games
Alright thank you. Also, will the refunded cash go to my Card that was used to purchase or would it be as steam wallet cash?
Sapph Jul 12, 2018 @ 6:04am 
Originally posted by Unit 45:
Originally posted by Satoru:
If you buy it on steam the steam refund policy applies

People have refunded uplay games
Alright thank you. Also, will the refunded cash go to my Card that was used to purchase or would it be as steam wallet cash?

It would be added into your Steam Wallet.
Rookie Jul 12, 2018 @ 6:05am 
Originally posted by Sapph:
Originally posted by Unit 45:
Alright thank you. Also, will the refunded cash go to my Card that was used to purchase or would it be as steam wallet cash?

It would be added into your Steam Wallet.
I see D: Thank you!
feytharn Jul 12, 2018 @ 6:06am 
Originally posted by Sapph:
Originally posted by Unit 45:
Alright thank you. Also, will the refunded cash go to my Card that was used to purchase or would it be as steam wallet cash?

It would be added into your Steam Wallet.
Not quite true. If you used your card for the purchase you should be able to chose between refunding to the original payment method (card) or Steam Wallet during the refund request.
Rookie Jul 12, 2018 @ 6:09am 
Originally posted by feytharn:
Originally posted by Sapph:

It would be added into your Steam Wallet.
Not quite true. If you used your card for the purchase you should be able to chose between refunding to the original payment method (card) or Steam Wallet during the refund request.

If so, God Bless! Thank you!
Satoru Jul 12, 2018 @ 6:10am 
Originally posted by Unit 45:
Originally posted by Satoru:
If you buy it on steam the steam refund policy applies

People have refunded uplay games
Alright thank you. Also, will the refunded cash go to my Card that was used to purchase or would it be as steam wallet cash?

You can choose to either go back onto the original payment method or to Steam wallet. You choose this when you refund the game. The system defaults to Steam Wallet so make sure you explicitly change this when you request the refund

Do note that some payment methods are not supported for refunds. So you might have to do steam wallet

https://store.steampowered.com/steam_refunds_methods

This link will tell you what refunds are supported in your region. This link generates a list that is dynamic per region
Last edited by Satoru; Jul 12, 2018 @ 6:14am
Rookie Jul 12, 2018 @ 6:15am 
Originally posted by Satoru:
Originally posted by Unit 45:
Alright thank you. Also, will the refunded cash go to my Card that was used to purchase or would it be as steam wallet cash?

You can choose to either go back onto the original payment method or to Steam wallet. You choose this when you refund the game. The system defaults to Steam Wallet so make sure you explicitly change this when you request the refund

Do note that some payment methods are not supported for refunds. So you might have to do steam wallet

https://store.steampowered.com/steam_refunds_methods

This link will tell you what refunds are supported in your region. This link is dynamic per region

:steamhappy: :steamhappy: ♥♥

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Date Posted: Jul 12, 2018 @ 6:01am
Posts: 8