Steam banned my account? Please read moderators.

All Discussions > Steam Forums > Help and Tips > Topic Details

`Nikks May 5, 2020 @ 2:27am

I tried to report a bot account in trading because i tried to deposit it on VPGAME (i know its not supported with steam) and my vpgame account didnt receive the item and its not in my dota inventory too because i just forgot to accept the trade and the item is gone!!. And the steam support/moderators/admin banned my account. Does anyone here who read this thread can help me?

< >

Showing 1-15 of 33 comments

Brujeira May 5, 2020 @ 2:29am

There’s no such thing as a Steam admin. You’ve been scammed.

Cathulhu May 5, 2020 @ 2:31am

I wonder if that is related to the scam attempt message in his profile comments from April 14th.

`Nikks May 5, 2020 @ 2:35am

I didnt even click or know that. i just played VPGAME app. for betting

Crazy Tiger May 5, 2020 @ 2:37am

Originally posted by Papi:
I didnt even click or know that. i just played VPGAME app. for betting

Which is where you got phished. Secure your account.

`Nikks May 5, 2020 @ 2:38am

And i reported the items that are missing is in APRIL 25,2020. Why the ♥♥♥♥ i got banned when im the one who lost my items?

Cathulhu May 5, 2020 @ 2:39am

What ban are you even talking about? What is the exact message?

`Nikks May 5, 2020 @ 2:39am

Originally posted by Cathulhu:
I wonder if that is related to the scam attempt message in his profile comments from April 14th.

it says ive been permanently banned with gifting or trading or buying on market. Is there anything that i can do to contact with steam supports to review this?

Cathulhu May 5, 2020 @ 2:41am

Exact and full quote of the message, minus private details like account names please.

Dr.Shadowds 🐉 May 5, 2020 @ 2:41am

3rd party sites have nothing to do with Steam, and Steam does not ban accounts that's not on Steam, that's on 3rd party sites, as they're not part of Steam, and has nothing to do with Steam.

You stated you gave your items away, as well.

If you got trade banned, you will have a literally RED TEXT right on your profile you can not remove, and you will get an email, as well a alert on the account that you can't missed when you launch your client, as it will tell you, and explain to you.

This is pretty common with people that clueless about what phising is, you do not have a trade ban, you been dumb enough to login to a phising site, which the person changes your display name, and most likely still on your account.

Follow these steps to secure your account, don't skip any.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others.
- Logging in on phishing sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

Steam support will not return your traded items.
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

`Nikks May 5, 2020 @ 2:44am

Originally posted by Dr.Shadowds 🐉:
3rd party sites have nothing to do with Steam, and Steam does not ban accounts that's not on Steam, that's on 3rd party sites, as they're not part of Steam, and has nothing to do with Steam.

You stated you gave your items away, as well.

If you got trade banned, you will have a literally RED TEXT right on your profile you can not remove, and you will get an email, as well a alert on the account that you can't missed when you launch your client, as it will tell you, and explain to you.

This is pretty common with people that clueless about what phising is, you do not have a trade ban, you been dumb enough to login to a phising site, which the person changes your display name, and most likely still on your account.

Follow these steps to secure your account, don't skip any.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others.
- Logging in on phishing sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

Steam support will not return your traded items.
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

i changed my account name when i noticed it. the previous account name was "TRADE/BANNED" even the picture says "BAN"

#10

Cathulhu May 5, 2020 @ 2:46am

That is a scam, not a ban.
Your account is compromised, do all the steps that Dr.Shadowds 🐉 posted to secure your account.
Do not trade anything before your account is secured.

#11

`Nikks May 5, 2020 @ 2:46am

Originally posted by Dr.Shadowds 🐉:
3rd party sites have nothing to do with Steam, and Steam does not ban accounts that's not on Steam, that's on 3rd party sites, as they're not part of Steam, and has nothing to do with Steam.

You stated you gave your items away, as well.

If you got trade banned, you will have a literally RED TEXT right on your profile you can not remove, and you will get an email, as well a alert on the account that you can't missed when you launch your client, as it will tell you, and explain to you.

This is pretty common with people that clueless about what phising is, you do not have a trade ban, you been dumb enough to login to a phising site, which the person changes your display name, and most likely still on your account.

Follow these steps to secure your account, don't skip any.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others.
- Logging in on phishing sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

Steam support will not return your traded items.
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

And btw sir. I didnt receive any emails coming from steam that my account was ban. but in the summary it says ive been banned.

#12

Dr.Shadowds 🐉 May 5, 2020 @ 2:47am

Originally posted by Papi:
Originally posted by Dr.Shadowds 🐉:
3rd party sites have nothing to do with Steam, and Steam does not ban accounts that's not on Steam, that's on 3rd party sites, as they're not part of Steam, and has nothing to do with Steam.

You stated you gave your items away, as well.

If you got trade banned, you will have a literally RED TEXT right on your profile you can not remove, and you will get an email, as well a alert on the account that you can't missed when you launch your client, as it will tell you, and explain to you.

This is pretty common with people that clueless about what phising is, you do not have a trade ban, you been dumb enough to login to a phising site, which the person changes your display name, and most likely still on your account.

Follow these steps to secure your account, don't skip any.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others.
- Logging in on phishing sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

Steam support will not return your traded items.
https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003
i changed my account name when i noticed it. the previous account name was "TRADE/BANNED" even the picture says "BAN"

Do you see a RED text on your profile that say trade banned? No, neither do any of us because you're not banned at all.