All Discussions > Steam Forums > Help and Tips > Topic Details

This topic has been locked

Agatha Crispie May 11, 2020 @ 10:24pm

External Drive keeps freezing while installing games

Hi,
i stopped Windows from shutting down my hard drive through the configuration panel, I deleted everything and cleaned my new external SSD as much as I can.

I still have problems with Steam and my SSD. It happens with Origin as well. Everytime I want to install a game, Steam freezes and I have to (force) disconnect and reconnect the SSD to pursue the download. Which happens after 25Mo or 13Go or so of files downloaded.

It makes me crazy, do you have any clue to provide me ?
Thank you very much for your help.

Something went wrong while displaying this content. Refresh

Error Reference: Community_9721151_

Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)

Showing 1-8 of 8 comments

Jaunitta 🌸 May 11, 2020 @ 10:34pm

At a guess you're runnning a laptop on battery only so when you add any load to the power it turns off.
Plug in the AC so it has continous power. see if that fixes it

Agatha Crispie May 11, 2020 @ 10:36pm

The AC is plugged, I've already installed some games, but larger ones (80go or so) are a pain in the ass, imagine yourself pluging again and again your ssd (and damaging it) every 200mo !

Agatha Crispie May 11, 2020 @ 11:02pm

Yes I've already done that, it really drives me crazy ! I've seen posts here on Steam where people are saying all their Libraries are in an external Hard Drive. That's so unfair !
I managed to install a few games, smaller ones, but I had to plug and unplug the SSD a few times even for a 2go game

Last edited by Agatha Crispie; May 11, 2020 @ 11:02pm

Agatha Crispie May 11, 2020 @ 11:09pm

No that's something I didn't touch. Do you mind giving me a quick guide to access this USB Roothubs ? I'm French, French laptop, so I'm not sure where to look at first.
Nevermind, I found it ! I'll try to install a game after unchecking it

Edit : the same problem occurs

Last edited by Agatha Crispie; May 11, 2020 @ 11:17pm

PersonMon Sep 25, 2020 @ 1:44am

I am having the exact same problem, i've done everything it says online and all the steps above and nothing seems to be working! I really hope someone can find a solution soon.