Refunding with recent password change takes longer... Why and when will I have my money back ???

[Teagon]

"Because you recently made a change to your account's security, your refund request's processing will be delayed to protect your account from unauthorized activity."

So I guess this is just an another annoying steam security feature. I waited for a chance to change to a new and better password like 2 years (bc ironicaly changing the password with all trade bans and restrictions for account security prevented me from securing accout gg gaben) now I dont trade so often so I changed it some time ago. Meanwhile I bought PUBG, played for 90 minutes, my PC was tortured so I asked for a refund and thus wanna spent my money elsewhere...

How long it will take ? Asking somebody who had similiar problem in the past, also should I fear that I could lost the right for the refund when it will take longer than 14 days ? (I refunded it like 4 hours after purchase though)

[ReBoot]

Yeah, its soo horrible that an account hijacker can't just do all what he wants with your account and instead has to wait.
You won't lose your right to refund. It matters when you issue tue request, now when it gets granted.

[Teagon]

Originally posted by ReBoot:

Yeah, its soo horrible that an account hijacker can't just do all what he wants with your account and instead has to wait.
You won't lose your right to refund. It matters when you issue tue request, now when it gets granted.

With my email gone and my phone gone for hijacker to have in order to get into my account random refund requests (that have cooldown on its own even without this) would be really not my biggest problem

[ReBoot]

But still a problem. One way or another, if theres a sign of a possible hijack, things get delayed to make sure the original owner can reverse the damage. If you want to avoid that in future, don't act like a hijacker and change your password instead of resetting it.

[Teagon]

Originally posted by ReBoot:

But still a problem. One way or another, if theres a sign of a possible hijack, things get delayed to make sure the original owner can reverse the damage. If you want to avoid that in future, don't act like a hijacker and change your password instead of resetting it.

Well, I have never reset my password, just change it without any suspicious activity just to make my account more secure... if I knew that this would happen I would keep my old password bc of these annoying restrictions....

[Teagon]

Still I would like to know how long it takes from somebody who has experience with this...

[Washell]

Originally posted by Teagon:

Well, I have never reset my password, just change it without any suspicious activity just to make my account more secure... if I knew that this would happen I would keep my old password bc of these annoying restrictions....

Almost everything is a password reset. Only doing it within the client is a change.

[Teagon]

so it took 3 days... not that bad

[Leithya]

Originally posted by Teagon:

so it took 3 days... not that bad

Welp, thanks for the follow-up info.

[Toblerone]

Originally posted by Teagon:

so it took 3 days... not that bad

thank god it's only 3 days. I need to refund a game to take advantage of the summer sale and I can't miss that

[DeathlySalt]

Originally posted by Toblerone:

Originally posted by Teagon:

so it took 3 days... not that bad

thank god it's only 3 days. I need to refund a game to take advantage of the summer sale and I can't miss that

I would like to take advantage of the payday2 ultimate edition offer but am not sure if my refund will be here in time.

[cSg|mc-Hotsauce]

Originally posted by DeathlySalt:

I would like to take advantage of the payday2 ultimate edition offer but am not sure if my refund will be here in time.

If you requested it back to your wallet, you are fine. The sale ends for the game on Nov 5th.

[Xer0isreal]

Originally posted by Synchtra:

Originally posted by Teagon:

so it took 3 days... not that bad

Welp, thanks for the follow-up info.

Waded through nonsense to get to this.

[Teagon]

Originally posted by Xer0isreal:

Originally posted by Synchtra:

Welp, thanks for the follow-up info.

Waded through nonsense to get to this.

Lot of things changed during those 3 years thou...

[76561199047892850]

wow idk how to fix it

[w_h_0_r_e_m_0_a_n_a_l]

Originally posted by Teagon:

so it took 3 days... not that bad

Thank you.
Im facing similar issues. Only answer i got is here.