My Rtx 2080 is Keep on Crashing on High Graphic Games. Help

[YamashiP]

I really need a little help about my computer keeps crashing on high graphic games.
And this have been frustating me since this already happening on the first time I bought this computer and I almost quit gaming

My specs :
Geforce RTX 2080 8gb
Driver Version 445.75
Intel Core i7-8700 @3.20GHz
16GB Ram
1920 x 1080, 240Hz monitor

Csgo randomly crash after 1~2 games, Apex Legends crash immediately after starting a game for few minutes, pubg immediately crash, Overwatch randomly crash

I don't know what's going on but everytime I reinstall any games I can play the games safely for hours and gets the crash again after that no matter how low is the settings or how low I make the fps to be, it's still crashing

At first my Fortnite, or any other games is fine if I make the graphic is on medium and max fps is at 60 (So im thinking that my pc only can do no more than 60 fps and if I do more it might crash)
But I tried it with max 60 fps on overwatch and apex legends and the crash is still haunting me now.

So settings the graphics to low or high is not a thing at all, cause sometimes I can play for hours in ultra graphic after I reinstall the game, but can't even play on the lowest settings and low fps aswell after this crashing came back

The things that I have tried and still not working :
-Reinstalling GPU driver
-Reinstalling the game itself
-Lowering the graphics & Fps
-Turning off Nvidia In-Game Overlay

Sorry if there's any mistake as the english,grammar, or any information above

I just need a little help and this is been going on for almost a half year and I almost quitting gaming because of this.

[Muppet among Puppets]

Try a ram test and also a video ram test.

From a reputated computer magazine site

[Zekiran]

Just because a piece of equipment is either new or 'high end' doesn't mean it's functional out of the box.

It sounds like you've got a bad card. I'd strongly suggest if you can, take it back to where you got it, explain the situation, and see if you can get a new one.

Do you have another video card that you can put in to your rig as it is, to test that out? If most games are crashing, it may very well be the GPU.

You might also try looking at your cables and connections between monitor and computer: sometimes just reversing which plug is where can fix weird issues, but it doesn't really seem like this is one of those times. Also try power supply = if you have another power supply swap it out and see if that works.

Is it overheating?

[YamashiP]

Ursprünglich geschrieben von Muppet among Puppets:

Try a ram test and also a video ram test.

From a reputated computer magazine site

Thank you, may you suggest me what site I should be using? cause im still kinda confused on which one should I give a try to

[YamashiP]

Ursprünglich geschrieben von Zekiran:

Just because a piece of equipment is either new or 'high end' doesn't mean it's functional out of the box.

It sounds like you've got a bad card. I'd strongly suggest if you can, take it back to where you got it, explain the situation, and see if you can get a new one.

Do you have another video card that you can put in to your rig as it is, to test that out? If most games are crashing, it may very well be the GPU.

You might also try looking at your cables and connections between monitor and computer: sometimes just reversing which plug is where can fix weird issues, but it doesn't really seem like this is one of those times. Also try power supply = if you have another power supply swap it out and see if that works.

Is it overheating?

yeah it can be the graphic card too, I bought the PC for almost a half year already so I don't think I can ask for a refund or something.
I don't think that it is overheating cause the game always crash before even my component hit it to the "warm"

I should try the reversing later, thank you

[76561198407601200]

What psu do you have op?

[Muppet among Puppets]

Ursprünglich geschrieben von YamashiP:

Ursprünglich geschrieben von Muppet among Puppets:

Try a ram test and also a video ram test.

From a reputated computer magazine site

Thank you, may you suggest me what site I should be using? cause im still kinda confused on which one should I give a try to

Those that sell real world magazines as well are mostly reputated enough.
Not sure about your country.

Just dont load something on a random place.

But in general, start reading about memory and video ram tests. Microsoft should have a article about ram test. For the start.


(Bad) power supplies can crash the computer depending on your grafic setting. But as you said, it might work and after that no settings change it, better test out the other parts as well.


How does the crash happen? What do you see?

[YamashiP]

Ursprünglich geschrieben von The Living Tribunal:

What psu do you have op?

Litepower 650w that's all I can read from the outside after opening the case

[YamashiP]

Ursprünglich geschrieben von Muppet among Puppets:

Ursprünglich geschrieben von YamashiP:

Thank you, may you suggest me what site I should be using? cause im still kinda confused on which one should I give a try to

Those that sell real world magazines as well are mostly reputated enough.
Not sure about your country.

Just dont load something on a random place.

But in general, start reading about memory and video ram tests. Microsoft should have a article about ram test. For the start.


(Bad) power supplies can crash the computer depending on your grafic setting. But as you said, it might work and after that no settings change it, better test out the other parts as well.


How does the crash happen? What do you see?

It freezes and then after a few seconds I can alt + tab and close the game, but sometimes it really freeze I can't even move anything and I need to forcely turn off my pc

[Muppet among Puppets]

Did you buy the computer as is?
Maybe the best way would have been then to let the seller fix it.

But the ram and video ram tests are easy to do.
There are programms that do it.

IMPORTANT: Do not set all ram to be tested. Do several runs with each set to lets say 75% of total ram. (Look what is used, and test less than the remaining amount).
Otherwise you test your drive, as the computer pages ram usage onto drive if ram is full........ and ssd dont like that at all.

[YamashiP]

Ursprünglich geschrieben von Muppet among Puppets:

Did you buy the computer as is?
Maybe the best way would have been then to let the seller fix it.

But the ram and video ram tests are easy to do.
There are programms that do it.

IMPORTANT: Do not set all ram to be tested. Do several runs with each set to lets say 75% of total ram. (Look what is used, and test less than that amount).
Otherwise you test your drive, as the computer pages ram usage onto drive if ram is full........ and ssd dont like that at all.

Yes I just bought the computer and not change something inside it at all, but it's been a half year will they still accept that tho and the place is outside city which is so far

[YamashiP]

Ursprünglich geschrieben von Muppet among Puppets:

Did you buy the computer as is?
Maybe the best way would have been then to let the seller fix it.

But the ram and video ram tests are easy to do.
There are programms that do it.

IMPORTANT: Do not set all ram to be tested. Do several runs with each set to lets say 75% of total ram. (Look what is used, and test less than the remaining amount).
Otherwise you test your drive, as the computer pages ram usage onto drive if ram is full........ and ssd dont like that at all.

Thank you I'll try to test on the ram soon

[Muppet among Puppets]

Call the shop. Explain the problem. Read about guarantee laws in your country.

Normally there is a time frame where the seller has to take things in without question.
For example 6 months.

And the guarantee is longer. But you might have to prove that it was shipped with the error.

You should not wait claiming problems.

[Zekiran]

^^ Yeah don't wait.

BACK UP YOUR DRIVE'S INFO - anything that you want to keep, please put it on a safe drive somewhere other than that computer.

[YamashiP]

Ursprünglich geschrieben von Muppet among Puppets:

Call the shop. Explain the problem. Read about guarantee laws in your country.

Normally there is a time frame where the seller has to take things in without question.
For example 6 months.

And the guarantee is longer. But you might have to prove that it was shipped with the error.

You should not wait claiming problems.

Idk but I think taking the guarantee would cost me more than $300 for the shipping only knowing my cpu is so heavy, I paid more than $150 for the shipping when I buy this cpu aw

[YamashiP]

Ursprünglich geschrieben von Zekiran:

^^ Yeah don't wait.

BACK UP YOUR DRIVE'S INFO - anything that you want to keep, please put it on a safe drive somewhere other than that computer.

Drive means the local data disk?? sorry I don't really understand, but if it is going to work I need to give it a try surely