This topic has been locked
johneski Mar 28, 2020 @ 4:58pm
PLEASE HELP! "Email address is no longer monitored"!
I'm having a huge problem with not being able to log in to Steam on my cell phone or tablet. I've always been able to in the past but after not logging in to Steam for a couple of weeks, I no longer can. I can log in to Steam on my PC but not my phone. The answer I get from Steam is "This email address is no longer monitored" No explanation on how to fix it is offered. I'm stumped and super frustrated. PLEASE HELP? Thank you in advance!

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cSg|mc-Hotsauce Mar 28, 2020 @ 5:18pm 
Originally posted by johneski:
The answer I get from Steam is "This email address is no longer monitored" No explanation on how to fix it is offered.

The support email was discontinued when the new support system took its place...

https://help.steampowered.com/en/

Ensure the date/time is correctly set on your phone, manually update it.

:qr:
nacho_cheese Dec 31, 2022 @ 3:58am 
Was ur problem solved?

Originally posted by johneski:
I'm having a huge problem with not being able to log in to Steam on my cell phone or tablet. I've always been able to in the past but after not logging in to Steam for a couple of weeks, I no longer can. I can log in to Steam on my PC but not my phone. The answer I get from Steam is "This email address is no longer monitored" No explanation on how to fix it is offered. I'm stumped and super frustrated. PLEASE HELP? Thank you in advance!
Silicon Vampire Dec 31, 2022 @ 4:34am 
Holy necro, Batman!
herb Aug 19, 2023 @ 8:27am 
I am only logged in one pc. cannot login anywhere now. please help. no steam guard code is sent and im unable to change email address as code is not sent to new address as well. i;m desperate
76561199209629721 Aug 19, 2023 @ 9:14am 
This thread was quite old before the recent post, so we're locking it to prevent confusion.

If you need help with Account Security or Recovery, please contact Steam Support.
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Date Posted: Mar 28, 2020 @ 4:58pm
Posts: 5