Steam wallet card won't activate

[StepwisePilot]

Ok, so I had bought a steam wallet card earlier today. The problem is, when I try to redeem it I am told the code is invalid. Looking back, I think that they may have not activated it at the register (Bought it at walmart while doing other shopping). I do have the receipt confirming I bought it however. If I contacted steam support, would they be able to do anything to help, or am I out of luck?

[Supafly]

No you'd need to deal with Walmart and that would require another trip to the store

[StepwisePilot]

Well damn. That sucks.

[Nex]

You bring both the receipt and the card to walmart and they will either attempt reactivation at the store or simply take the card and have you grab a new one in the same amount.

[mimizukari]

return it to the store.

[StepwisePilot]

So, I just got back from Walmart, again. They refuse to do anything about it. They won't try to activate it, they won't refund, they won't replace, nothing.

I was hoping that they would at least try to activate it properly, but apparently that's too much to ask for.

[cSg|mc-Hotsauce]

Contact their home office customer service.

[StepwisePilot]

Originally posted by cSg|mc-Hotsauce:

Contact their home office customer service.

:qr:

How do I do that?

[StepwisePilot]

Well, as an update, I've emailed steam support. I explained my problem, and attached pictures of the card and receipt. Hopefully they can help.

[Nex]

Just to verify, you did try to redeem it through here? https://store.steampowered.com/account/redeemwalletcode

Also you should have asked for a manager, while at walmart.

[cSg|mc-Hotsauce]

1-800-WALMART

[StepwisePilot]

Originally posted by rez:

Just to verify, you did try to redeem it through here? https://store.steampowered.com/account/redeemwalletcode

Also you should have asked for a manager, while at walmart.

Yes, that is where I tried to redeem it. I didn't think to ask for a manger.

Originally posted by cSg|mc-Hotsauce:

1-800-WALMART

:qr:

Thanks, I'll try that.

[StepwisePilot]

Turns out that that number is for the USA, so doesn't help me. :/

[finn]

Originally posted by StepwisePilot:

Turns out that that number is for the USA, so doesn't help me. :/

1-800-328-0402 That's the Canadian number.

[StepwisePilot]

I was able to reach a person on the support line for walmart. Unfortunately, they can't help either, as they just hung up on me. I'm just out of luck.