Steam Is Black Screen On Every Page
Whenever I open up Steam, it is all a black screen in the middle.The top is fine, it says store, library, community, my account, but when I click on any of those. It is a black screen in the middle. Nothing is loading. It has been like this for a year now and I have been using Big Picture mode, but I have just gotten sick of that as I can't do as much on BP as I can in normal. I need to get back to normal on Steam so I can also figure out another problem I have with launching a game.

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Showing 1-5 of 5 comments
B-o-B Mar 24, 2020 @ 9:54am 
Update Chrome. Java. .NET, those sorta things.
Dr.Shadowds 🐉 Mar 24, 2020 @ 9:55am 
Could try few of these options, no guaranteed it will fix the issue.

- Restart Steam, or Restart PC.

- If using some 3rd party software that manage that scans, or hooks into other apps, that may cause issues.

- Clear cache and cookies, Steam > settings > Web browser > Delete both cache and cookies.

- You can try these settings can help with performance a little for the client as well.
https://m.imgur.com/a/IZnvOgs

- Run Steam as Admin.

- Try opt in, or out of Steam beta, top left corner, click on Steam > settings > account > click on button change, and either opt in, or out of beta.

- Reinstalling Steam, to keep games, and screenshots, head to where you install Steam, move these two folders, "Steamapp" and "Userdata" move these two folders outside the Steam folder, once done that, uninstall Steam, ensure Steam folders gone, if not delete it, then reinstall Steam, run it to download client, don't login just exit out of Steam, move back the "Steamapp" and "Userdata" folder back into Steam folder, if ask if want to replace click yes, and now launch Steam, and test to see if issue resolved.

- If you done a recent video driver update, that might be the cause, or faulty install, and may need to use DDU "Display device uninstaller" run in Windows safemode, and only use the recommended option, once done just install your video drivers by visit the GPU main website, google for them, either AMD, if using AMD, or Nvidia if using Nvidia.
nickogamer1016 Mar 24, 2020 @ 9:56am 
Originally posted by politediligence:
Open the Steam client, click Steam > Settings > Web Browser > Delete web browser cache. Then Downloads > Delete download cache. That second one will require you to login to Steam again.
Thank you for the help, but it didn't work.
nickogamer1016 Mar 24, 2020 @ 10:07am 
Originally posted by Dr.Shadowds 🐉:
Could try few of these options, no guaranteed it will fix the issue.

- Restart Steam, or Restart PC.

- If using some 3rd party software that manage that scans, or hooks into other apps, that may cause issues.

- Clear cache and cookies, Steam > settings > Web browser > Delete both cache and cookies.

- You can try these settings can help with performance a little for the client as well.
https://m.imgur.com/a/IZnvOgs

- Run Steam as Admin.

- Try opt in, or out of Steam beta, top left corner, click on Steam > settings > account > click on button change, and either opt in, or out of beta.

- Reinstalling Steam, to keep games, and screenshots, head to where you install Steam, move these two folders, "Steamapp" and "Userdata" move these two folders outside the Steam folder, once done that, uninstall Steam, ensure Steam folders gone, if not delete it, then reinstall Steam, run it to download client, don't login just exit out of Steam, move back the "Steamapp" and "Userdata" folder back into Steam folder, if ask if want to replace click yes, and now launch Steam, and test to see if issue resolved.

- If you done a recent video driver update, that might be the cause, or faulty install, and may need to use DDU "Display device uninstaller" run in Windows safemode, and only use the recommended option, once done just install your video drivers by visit the GPU main website, google for them, either AMD, if using AMD, or Nvidia if using Nvidia.

As I thought, it didn't work for me, just like everything else I've tried. But thank you anyways.
ahvaas Jan 5, 2021 @ 7:16am 
TLDR change your DNS in the router settings

I've had this problem since September - steam store black screen, then library is black, then screenshots are black too.
All advices on all sites and discussions didn't work for me.
So I figured a new solution, that worked for me.
I've used google public DNS for over 10 past years, and that was the problem. I've changed it to Verisign public DNS (google it) and now every page loads perfectly and steam screenshots are not black too.
Steam uses akamaihd for hosting, and some of their servers when being resolved by google dns are using ip's that are banned in my country. So just play with different dns providers and find that works specifically for you.
Last edited by ahvaas; Jan 5, 2021 @ 7:17am
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Date Posted: Mar 24, 2020 @ 9:41am
Posts: 5