Voice chat - no sound no voice

[Laplasjan]

Hello everybody.
I have a problem with voice chat. I can't hear anybody, noone hears me. My colleague logged into my account from his computer and everything works perfectly. I tried many things including:
- enabling ports in router
- turning off wall
- turning off kaspersky
- steam reinstall
For now nothing helps. I will be thankful for any support, ideas, potential solutions.

Best regards.

[Laplasjan]

引用自 GuRu Asaki：

Honestly I have huge troubles understanding your statements.
Apple / Mac Computers = Not Fully Implemented Support
Windows Computers = Mic Doesn't Properly Turn Off
STEAM = Mic Doesn't Properly Turn Off
Suggestion = Avoid Using Mic.

I am using windows and the problem is not Mic not turning off. It sort-of cannot turn on. The same story with Steam. My Steam does not turn ON mic. The problem is not turning OFF. Answer avoid using mic is super useless. Thx for that.

[Zairker]

引用自 Laplasjan：

引用自 Zairker：

By Realtek microphone I assume you have a headset with a microphone?
And under Voice input device and Voice output device, what devices are listed?

Microphone and headset. Exactly. Devices listed: Default, communication devices, Realtek.

The only thing I can think of at the moment is to try different combinations of Voice Input and Voice Output devices.
Also, check that Microphone volume in Steam is not too low, otherwise Noise cancellation can screw up everything.

[Laplasjan]

I tried various combinations of Vice input and output. It changed nothing. I turned off and on everything like noise cancellation and so on. Nothing.

I talked to my friend on Skype for 2 hours trying to figure our what is wrong with my Steam. For about 20-30 connections on Steam, while testing different things we were able to connect and talk together twice. But just after we disconnect, next connection was again. On the same settings. I have NO IDEA what the hell is going on.

[Zairker]

引用自 Laplasjan：

I tried various combinations of Vice input and output. It changed nothing. I turned off and on everything like noise cancellation and so on. Nothing.

I talked to my friend on Skype for 2 hours trying to figure our what is wrong with my Steam. For about 20-30 connections on Steam, while testing different things we were able to connect and talk together twice. But just after we disconnect, next connection was again. On the same settings. I have NO IDEA what the hell is going on.

No idea either!
Sorry if I'm not able to help that much-- it's been a while since I used Windows in general and I can't remember exactly how everything works.
You said your colleague's PC worked fine in terms of Voice chat-- does he have Win 8.1, too?

[Laplasjan]

Thanks for your help! I'm very thanful man. I'm not sure what is my colleague's system. Will check that.

[Zairker]

Also, I forgot to ask, did you update anything recently?
And is it the first time you use Voice chat?

[El Goretto]

Same issue here. Voice chat is working perfectly in every game, discord, mumble, etc. Not in Steam: I can't hear anyone nor be heard.
Though I can hear my mic working thanks to Steam Voice chat self-test feature in the steam configuration panel.
Visually in a voice chat, my mic seems working (volume level on my avatar icon showing up). But nada. And I can't hear a thing...

It's the second time I try this feature. I tried it last year, and it worked.

[Mar]

STILL ♥♥♥♥♥♥♥ UP THIS BUL9HS/&giIT steam really suuucksssss

[Laplasjan]

引用自 Zairker：

Also, I forgot to ask, did you update anything recently?
And is it the first time you use Voice chat?

Yes this is the first time, as voice chat was introduced recently. I have not played on Steam for a couple of years. I did not made any bigger updates recently, maybe some small Steam updates but can't say for sure. Nothing spectacular.

引用自 Elgo：

Same issue here. Voice chat is working perfectly in every game, discord, mumble, etc. Not in Steam: I can't hear anyone nor be heard.
Though I can hear my mic working thanks to Steam Voice chat self-test feature in the steam configuration panel.
Visually in a voice chat, my mic seems working (volume level on my avatar icon showing up). But nada. And I can't hear a thing...

It's the second time I try this feature. I tried it last year, and it worked.

Are you using Windows 8? Because I am. I've heard that this might be the issue. None of my colleagues have Win 8 and their Voice Chats are working properly. Sadly I can't test any other Windows for myself :/

[Zairker]

引用自 Laplasjan：

Sadly I can't test any other Windows for myself :/

You can install Windows 10 on a virtual machine (with tools such as Oracle VirtualBox or VMware Player) and see if it works there, if it works it might as well be an issue exclusive to Windows 8.
I remember having issues with Windows 8.1 when I had it, too. Not Steam related issues, but still, that's what it made me switch to Linux.

If you have time and if you want to you can upgrade to Windows 10 from Windows 8 for free[www.bleepingcomputer.com], but I'd recommend backing up important data first.

[El Goretto]

引用自 Laplasjan：

引用自 Elgo：

[...]
Visually in a voice chat, my mic seems working (volume level on my avatar icon showing up). But nada. And I can't hear a thing...
[...]

Are you using Windows 8? Because I am. I've heard that this might be the issue. None of my colleagues have Win 8 and their Voice Chats are working properly. Sadly I can't test any other Windows for myself :/

No, I have win10 v1809 on 2 different machines (not even a single hardware component of the same brand) and they have the same issue. So I suspect something related to the network although that would be surprising, considering other webRTCs apps are fine and UPnP and even NAT-PMP is enabled on my router (and I can't see any rule created by Steam Voice Chat when he "connects").
I tried disabling the local win10 firewall, no success. Tonight I'll plug my 4G smartphone directly on one PC and see how it goes (to see if my router is involved by bypassing it).

[MilfHunter/Banger]

My friend has the same bug. He can´t hear anyone and we can´t hear him.
TeamSpeak work perfectly.

[El Goretto]

@Valve: can you please tell us where to look at, and add more tests into Steam Client to detect basic requirements that should allow the voice chat to work?
Which mean when they are not met, it can't work?

Because so far, "Internet OK", "Mic OK", "Sound Output OK" seems obiously not enough, or are not correctly tested nor used by Steam VC.