XM5150 Mar 3, 2019 @ 9:58am
Steam Wallet cards not redeeming
Bought $40 worth of steam wallet cards and went to redeem them. Both of them say they are invalid. I've typed them in every possible way so that isnt the issue, and I bought them from a local target. No idea what to do now.
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Showing 1-6 of 6 comments
999999999 Mar 3, 2019 @ 10:00am 
Wait and try again later.

Originally posted by リーゼロッタ:
read your receipt, it says wait 24 hours.

https://steamcommunity.com/discussions/forum/1/1843566500520710765/#c1843566500523910031
Last edited by 999999999; Mar 3, 2019 @ 10:03am
XM5150 Mar 3, 2019 @ 1:49pm 
Bought it last night. Tried earlier, tried just now.
Dr.Shadowds 🐉 Mar 3, 2019 @ 3:18pm 
A. Entering the code incorrectly, or unable to do so, or code just not working.
Solution: Contact support for help. Either they ask for the code, to confirm and fix it, or picture, and fix it, or tell you if something wrong, and need to take it up with the retailer that you bought it from.

B. The store you bought it from mess up.
Solution: Which you take it back to the store with the receipt, and ask them to activated the code, or give you a refund.

C. If you bougth it online from someone that wasn't an official retailer, chances are you got scammed, and was given a fake / used code.
Solution: Contact support to confirm the code, if either fake, or used, then you know if you been scammed, and need to take it up with that person you bought from.


Originally posted by XM5150:
Bought it last night. Tried earlier, tried just now.
What he saying is wait exactly over 24hrs to give it a try, I sugggest check your receipt and read the time you bought it, and try again after that time.
XM5150 Mar 3, 2019 @ 3:37pm 
Originally posted by Dr.Shadowds 🐉:
A. Entering the code incorrectly, or unable to do so, or code just not working.
Solution: Contact support for help. Either they ask for the code, to confirm and fix it, or picture, and fix it, or tell you if something wrong, and need to take it up with the retailer that you bought it from.

B. The store you bought it from mess up.
Solution: Which you take it back to the store with the receipt, and ask them to activated the code, or give you a refund.

C. If you bougth it online from someone that wasn't an official retailer, chances are you got scammed, and was given a fake / used code.
Solution: Contact support to confirm the code, if either fake, or used, then you know if you been scammed, and need to take it up with that person you bought from.


Originally posted by XM5150:
Bought it last night. Tried earlier, tried just now.
What he saying is wait exactly over 24hrs to give it a try, I sugggest check your receipt and read the time you bought it, and try again after that time.
Alright. Ill try in a little while.
ShabangBigBear Mar 3, 2019 @ 5:46pm 
Hey if that doesn't work this happen to me yesterday 2 i paid 100 bucks for two 50 bucks steam cards from target and steam will tell u to bring it back to where you bought it from which i did and the person that help my at my local target got a new card to try and it still didn't work so i think you may want to try and get your money back because i think something on there system are messed up at target and buy it some where else for the time being...

plus this is what some at steam told me to do


Hello,

It looks like the Steam Wallet code you have provided was not correctly activated by the seller.

Please contact the seller for assistance. If they're not sure how to help or they direct you back to us, please ask to speak with the store manager. The manager should be able to either provide a replacement or contact the distributor for direct assistance with activating the code. If the manager will not help, please collect their name and number so that we can provide it to their distributor.

Steam can't activate these codes because we have no access to the activation systems used by retailers. We also can't issue replacements, because we do not distribute the Wallet codes ourselves. The seller is your best resource for assistance.

Thanks for using Steam,
Cletus
XM5150 Mar 3, 2019 @ 6:45pm 
Originally posted by .:ƑặɫḷḗnƊẹḿṏƞ:.:
Hey if that doesn't work this happen to me yesterday 2 i paid 100 bucks for two 50 bucks steam cards from target and steam will tell u to bring it back to where you bought it from which i did and the person that help my at my local target got a new card to try and it still didn't work so i think you may want to try and get your money back because i think something on there system are messed up at target and buy it some where else for the time being...

plus this is what some at steam told me to do


Hello,

It looks like the Steam Wallet code you have provided was not correctly activated by the seller.

Please contact the seller for assistance. If they're not sure how to help or they direct you back to us, please ask to speak with the store manager. The manager should be able to either provide a replacement or contact the distributor for direct assistance with activating the code. If the manager will not help, please collect their name and number so that we can provide it to their distributor.

Steam can't activate these codes because we have no access to the activation systems used by retailers. We also can't issue replacements, because we do not distribute the Wallet codes ourselves. The seller is your best resource for assistance.

Thanks for using Steam,
Cletus
Thanks. It's been over 24 hours since ive bought these so ill have to do that
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Date Posted: Mar 3, 2019 @ 9:58am
Posts: 6