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https://steamcommunity.com/discussions/forum/1/1843566500520710765/#c1843566500523910031
Solution: Contact support for help. Either they ask for the code, to confirm and fix it, or picture, and fix it, or tell you if something wrong, and need to take it up with the retailer that you bought it from.
B. The store you bought it from mess up.
Solution: Which you take it back to the store with the receipt, and ask them to activated the code, or give you a refund.
C. If you bougth it online from someone that wasn't an official retailer, chances are you got scammed, and was given a fake / used code.
Solution: Contact support to confirm the code, if either fake, or used, then you know if you been scammed, and need to take it up with that person you bought from.
What he saying is wait exactly over 24hrs to give it a try, I sugggest check your receipt and read the time you bought it, and try again after that time.
plus this is what some at steam told me to do
Hello,
It looks like the Steam Wallet code you have provided was not correctly activated by the seller.
Please contact the seller for assistance. If they're not sure how to help or they direct you back to us, please ask to speak with the store manager. The manager should be able to either provide a replacement or contact the distributor for direct assistance with activating the code. If the manager will not help, please collect their name and number so that we can provide it to their distributor.
Steam can't activate these codes because we have no access to the activation systems used by retailers. We also can't issue replacements, because we do not distribute the Wallet codes ourselves. The seller is your best resource for assistance.
Thanks for using Steam,
Cletus