neogunhero Dec 12, 2016 @ 5:54pm
Black screen in all tabs except Library
So about a week ago, I noticed that every tab in the Steam program gave me a black screen besides the Library tab. I was still able to see my games and play them, but the Store, Community and profile tabs gave me black screens. I waited until Steam updated to see if anything changed, but I still have the problem.

I am not sure what caused this, but if I were to guess, perhaps it could have been the most recent Windows 10 update, but I cannot remember if my problem began right after updating or not. My searches on Google didn't really give me solutions, so hopefully you guys can help me.

Thanks
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Showing 1-15 of 24 comments
yo Dec 12, 2016 @ 5:57pm 
dretgdf
FireFox Dec 12, 2016 @ 6:43pm 
I'm having the same problem just after a recent Steam client update. Not sure what the problem is.
Arctia Dec 12, 2016 @ 6:58pm 
Same here. No solution found.
Pinchwar Dec 12, 2016 @ 8:13pm 
yup, me too.
NosFeratu Dec 13, 2016 @ 2:38pm 
Same here.. Wtf.
Bayerlein Dec 13, 2016 @ 6:48pm 
I don´t remember the page, but it has 2 causes. For me, in one system i have the support of browser has gone in the new update, so i can´t see a thing except for the library in my Big Linux 12.04 (32 bit). I haven´t tested any game since then. The steam browser now works only in the 64 bit linux versions. Sorry, the other cause may be aplied to Windows, but i can only see the page in that system, and i can´t acess nothing more except the games there.
Arctia Dec 13, 2016 @ 7:51pm 
Hi. I tried uninstall as a very last option and this worked for me.

1. Move/Rename/BackUp Steam game folder. ***
2. Uninstall Steam. (Control panels / Programs / Uninstall)
3. Re-create old Steam root folder at ORIGINAL place.
3. Move/Rename/Restore game folder back.
4. Download latest installer from Steam website.
5. Install Steam to ANOTHER folder.
6. Run client / Login.
7. Add old Steam root directory to library (Settings / Download / Steam Library Folders)

*** I don't know if this is necessary step. But better safe than sorry. :-)

UPDATE: Don't remember backup screenshots in userdata folders. Thanks AST!
Last edited by Arctia; Dec 14, 2016 @ 7:02am
Realigo Actual Dec 14, 2016 @ 6:09am 
also getting this.

do me a favour would you? go to AppData\Local\Steam\widevine and tell me what the creation date of widevinecdmadapter.dll is?
Last edited by Realigo Actual; Dec 14, 2016 @ 6:10am
Arctia Dec 14, 2016 @ 6:29am 
14.12.2016 216 864B.

IMHO last update failed and does not updated all files in some PCs. Now tray icon is "Steam Client Bootstraper". After update it was "Steam" as years before.
Last edited by Arctia; Dec 14, 2016 @ 6:34am
Realigo Actual Dec 14, 2016 @ 6:44am 
also guys be careful about following peoples instructions about deleting your steam folder. best back it up anyway. I blew away all my non uploaded screenshots which was all by best game scores because I forgot they're stored under userdata.

Originally posted by Arctia:
14.12.2016 216 864B.

IMHO last update failed and does not updated all files in some PCs. Now tray icon is "Steam Client Bootstraper". After update it was "Steam" as years before.

it was the 12th for me. which was when this started happening. it was the only new file among them.
Last edited by Realigo Actual; Dec 14, 2016 @ 6:54am
Arctia Dec 14, 2016 @ 6:59am 
You are right!
I save only game files (can't redownload 300GB), but I see now - I am lucky, uninstall does not delete old userdata.
ReBoot Dec 14, 2016 @ 7:11am 
A typical solution for that is to delete Steams web cache and restart Steam. If that doesn't help, disable DirectWrite and restart Steam.
Arctia Dec 14, 2016 @ 7:20am 
Typical solution REALLY does not work. Web cache was first. Direct write was second. Beta update third. Delete all executables from root and re-update fourth... Nope, nope, nope.
Last edited by Arctia; Dec 14, 2016 @ 7:21am
Cynicide Dec 14, 2016 @ 6:18pm 
Originally posted by Arctia:
Typical solution REALLY does not work. Web cache was first. Direct write was second. Beta update third. Delete all executables from root and re-update fourth... Nope, nope, nope.

This is my experience too.

I've tried:
Roll forward into beta client. Nope.
Roll back into stable client. Nope.
Delete HTML Cache. Nope.
Delete HTML Cache and Cookies. Nope.
Delete everything except steamapps and steam.exe. Nope.
Run as Admin. Nope.
Run in compatibility mode for Win 8. Nope.
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Date Posted: Dec 12, 2016 @ 5:54pm
Posts: 24