Is there something wrong with buy gem sacks?

[Odd Collector]

For the past 3 days I've been trying to buy sack to make card packs, and I've been unable to. Every time I've tried, it tells me it's looking for items in the price range, and then stays there. Several minutes latter it has not moved. The gems bag are there, and I've got the cash for the trade at the posted price, the exchange just freezes in place and no trade happens.

I know the market is working for me, bought a card and that worked. Tried again, and I still could not buy sacks. It just does the same thing, never going past the "searching for items with the listed price". For the record, there is more than 100 items at the listed price, so it is there.

[Sass Drake]

I managed to buy 5 sacks today. WOnder if I was lucky or problem is finally fixed?

[Moviebuff83]

Sass Drake の投稿を引用：

I managed to buy 5 sacks today. WOnder if I was lucky or problem is finally fixed?

I managed to buy four sacks yesterday, but it seemed to be four different moments of being there at the right time. I'd made multiple attempts to buy sacks of gems that day.

[thegreatdukado]

same for me since yesterday; could buy 2 sacks at first attempt but since then infinite loop. The activity feed did briefly list my buy order but that's it.

[Frauss79]

If you must buy gems , you must buy all gems in a one alone order.
The second order in the same day not work

[Zongo is my hero]

is it doing it again for you?

Edit: I tried to buy a few dozens and the market sold only one to me then started loading . I saw my steam wallet being depleted of the price of one bag then nothing more.

[thegreatdukado]

so yeah, it seems that a 24h wait did the charm... I could place an order again

[Odd Collector]

Ok, new wrinkle, or maybe I missed something.

Tried to buy, it hung, so I closed it. Next I know, my buy orders are on the recent activity list. They were not bought, but is tells me the orders were made.

[🧡♕Akeno & ♔Rias💜]

That is already known, it generates the "placed order" recent activity without problem but gets stuck when trying to match your order with existing offers and thus it never gets to placing your order in the stack of unfullfiled orders.

[Ekees]

I was successful in buying one sack of gems on May 26th, but all transactions for that same item failed after that in the same was as the original poster of this thread. I see the same behavior today within the Steam client and from an incognito-mode web browser. I am able to buy other items like cards without any significant delay in the transaction.

Navigating through Steam support for a Community Market issue is routing me to support articles instead of allowing me to open an actual Steam Tech Support ticket, so it seems I can't even report the issue outside of posting to this thread.

[OneWorld]

Ekees の投稿を引用：

Navigating through Steam support for a Community Market issue is routing me to support articles instead of allowing me to open an actual Steam Tech Support ticket, so it seems I can't even report the issue outside of posting to this thread.

Try my suggestion posted earlier.

[Symbøu]

Just replying cuz I have this issue too and still no fix

[Shoaku]

20 Oct and still this problem hasn´t been fixed. Hello steam support? Earth is calling, maybe do something about it?

[Nontas]

It's really ridiculous when you have a problem, steam support to say ask the community and not bother doing anything, in general, not only at this case.

[DevilXD]

Really late to the party here, and sorry for bringing this topic back alive, but I think I figured it out, and wanted to leave this somewhere for others to see and test it themselves. I've ran into this issue myself today, and apparently it's something that's still present, even in 2025.

It seems like the Sacks of Gems are a "high throughput" steam market item, getting purchased and sold constantly, meaning the moment you load up their market page, the prices you see there may no longer apply. Using the "Buy" button puts in the lowest price the gems were at the time of loading the page, which per above can no longer be valid, and that's most likely why the purchase "fails" (hangs indefinitely). This is just my personal observation though.

My solution to this was to simply increase the purchasing price per sack by a single cent (or two). I've ran into the issue four times total on two different occasions, and on each occasion increasing the purchasing price of the sack lead to an instant, successful purchase. The downside is that you may end up paying a tiny bit more per sack ("may", the items are always purchased at the lowest available price after all), but I think it's better than not being able to buy them at all.

[Steve]

This thread was quite old before the recent post, so we're locking it to prevent confusion.