vac banned for playing dota 2

[rikudou_sennin]

i dont know how did my account get banned while i was
playing dota 2.....out af nowhere a my profile picture got changed & for what ♥♥♥♥♥♥♥ reason i am banned i still dont know......i have been play on steam since almost 5 years.....can you help me what must i do?

[J4MESOX4D]

You are not VAC banned but your account has been hijacked. Do the following steps in order and in full:-

Scan for malware. https://www.malwarebytes.com/

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change his password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key https://steamcommunity.com/dev/apikey

You can also edit your picture, name and profile description that the hijackers changed. Don't enter your credentials into 3rd party sites or use devices that may have harmful material on them.

[Garro]

You're not vac banned, someone has hijacked your account and changed your avatar and profile description into tricking you to trade your items.

Scan your system for malware.

Nvm: follow the steps above in the previous post.

[Jerry]

Follow the orders of James, and also whatever you do, do not trade anything before you have done these steps. The whole point of the scheme is to steal your items by forwarding them to an impersonator account.

In the future do not do Steam logins anywhere but on the official main page of Steam. Not even on pages, that look like Steam profiles or trades.

[rikudou_sennin]

J4MESOX4D i tried what you've said but its not helping

[Jerry]

Originally posted by souls:

J4MESOX4D i tried what you've said but its not helping

What exactly is it not helping with? As I said, the only thing this hijacking is really going for is to manipulate your trades. The steps James told you are meant to prevent this. And the only way to find out if you are still affected is to send a test trade (you don't actually need to finish the trade, just going until the part where you would have to confirm via mobile will be enough, afterwards just cancel it) to somebody that contains a valuable item of yours (the bot does ignore low value trades not to give its presence away for a 3 cent background or some gems). If it is getting canceled and substituted by one to a low level account with the same name and avatar, you're still hijacked. Otherwise you are clean.

Everything else, the false avatar and profile text, are nothing but means to scare you into trading your items. You can just change them back.

[Garro]

Originally posted by souls:

J4MESOX4D i tried what you've said but its not helping

What's not helping exactly?
If you followed all the steps correctly you should regain control over your account.
Just remove the text next to your profile name by clicking on the "edit button" on your profile & deleting everything within the "summary" box.

[rikudou_sennin]

i can edit my profile but cant play the game or use my items for trade......i have more thatn 7.7k hours played in this game

[Jerry]

There is no actual VAC ban showing at your account, so if you cannot get into the game or trade items, there must be something else wrong as well. So far simulating an actual ban has not been part of the scheme (and disabling trades would certainly not be what the hijacker likes). There might be a different issue coinciding with this one. Could you give any further details on that matter?

[rikudou_sennin]

around 7 pm i finished playing a match & i saw that my profile pic was replaced with vac ban picture and name changed to banned......some of my friend suggest me to save my items i could only save a few items......but the import problem is that i have been playing dota2 since 5 years played more that 6k matches never used any cheat codes not even scripts.....then why is my account been banned for?.....i still don't know what must i do

[Jerry]

Originally posted by souls:

then why is my account been banned for?

Your account is not banned.

Originally posted by souls:

some of my friend suggest me to save my items i could only save a few items

Remove your "friend" from your list, block him and report him for attempted scam.

[Blargo]

Originally posted by souls:

around 7 pm i finished playing a match & i saw that my profile pic was replaced with vac ban picture and name changed to banned......some of my friend suggest me to save my items i could only save a few items......but the import problem is that i have been playing dota2 since 5 years played more that 6k matches never used any cheat codes not even scripts.....then why is my account been banned for?.....i still don't know what must i do

I'll reiterate again.

You.
Are.
Not.
VAC.
Banned.

Someone has gained access to your account (most likely because of entering your login information on a phishing site), and they simply changed your name & profile picture.

The real issue you should be worrying about is securing your account. Do all of what the first post on this thread is telling you to do.

[J4MESOX4D]

Originally posted by souls:

i can edit my profile but cant play the game or use my items for trade......i have more thatn 7.7k hours played in this game

Forget the game and trading. Secure your account as a priority.