"An unexpected error has occurred. Your purchase has not been completed. Please contact Steam Support."
After resetting my PC, I've came up with an error message when I try to download The Division Gold Edition. It appears to be happening to a lot of other people.
Last edited by help me please; Feb 10, 2019 @ 2:21pm
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Showing 1-15 of 47 comments
999999999 Feb 10, 2019 @ 10:51am 
Originally posted by enjoying VACation:
HELP NEEDED

The answer is in the message...

Originally posted by enjoying VACation:
"Please contact Steam Support."
Arktixz Feb 10, 2019 @ 10:53am 
Same here man, this is mad annoying, my 2 and a half years of steam and I have never encountered a problem like this
Pavsly Feb 10, 2019 @ 10:55am 
It looks like Steam is currently having issues so I'd suggest waiting until it's back up to try buying it again.
Arktixz Feb 10, 2019 @ 10:58am 
Really hope they fix it before the sale is over tomorrow
999999999 Feb 10, 2019 @ 10:59am 
Which is why contacting support is the best option.
help me please Feb 10, 2019 @ 10:59am 
Originally posted by 999999999:
Originally posted by enjoying VACation:
HELP NEEDED

The answer is in the message...

Originally posted by enjoying VACation:
"Please contact Steam Support."

I've tried, but the response they gave me isn't working.
HaV0C Feb 10, 2019 @ 11:09am 
Having the same issue
"please contact steam support so they can completely fail to address the problem" ok thanks guys
Arktixz Feb 10, 2019 @ 11:47am 
Turns out nearly everyone is having this issue, just go on their twitter and see.
Quantum Feb 10, 2019 @ 12:02pm 
happening with me too
i guess everyone wants those last minute purchases
Quicksilver Feb 10, 2019 @ 12:05pm 
I was going to take advantage of the sale, but now I think I won't buy anything...
999999999 Feb 10, 2019 @ 12:07pm 
You have ~21 hours 53 minutes left. You have time.
Last edited by 999999999; Feb 10, 2019 @ 12:07pm
AMinder Feb 10, 2019 @ 12:24pm 
Yeah i kept getting a transaction related error trying to check out. Now i get this bs:

"It looks like you've been attempting a lot of purchases in the last few hours. Please wait a while before trying again."

Gee i wonder why. Surprised they fail to complete the transaction yet log me trying to hit the confirm button.
Lagkill Feb 10, 2019 @ 12:30pm 
Same here. I'm yelling "Shut up and take my money!"
Last edited by Lagkill; Feb 10, 2019 @ 12:35pm
Clancy Feb 10, 2019 @ 12:37pm 
Same, can't purchase, or even add funds to the steam wallet . . .same error messages on both and no support replies to help tickets . . .guess they're in a meltdown about now...
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Date Posted: Feb 10, 2019 @ 10:50am
Posts: 47