I get stuck in "Reconnecting" on the new Voice Chat

[Espenipe]

I like the new chat and everything with it. But like the title says, whenever I try to connect to a voice channel, it "connects" for ~5 seconds then it starts "reconnecting" forever.
Whats really odd is that turning on a VPN lets me connect to the voice chat. After I turn it off it can't seem to connect again. The old steam voice chat worked fine, and I don't have any problems with Discord/TS/Mumbe or so on.

Anyone else having the same problem or any ideas on how to fix it?

[adhyani37]

Same problem. Also the audio is cracking up for me

[M.]

Do you guys run Kaspersky?

[Espenipe]

Nope, but I managed to fix it by forwarding all ports that have something to do with steam. Not sure which of these did it. https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711

[Dracodacolina]

same... how did you forward all ports?

[M.]

forwarded the ports on kaspersky. didnt fix. ♥♥♥♥ it, discord is the king.

[Espenipe]

Originally posted by Dracodacolina:

same... how did you forward all ports?

You need to access you Moden/Router settings and do it there. You find plenty of guides on Youtube, if you need extra help. ^^

[Brajuh90™]

seems you have to type your default ipv4 gateway into browser, sign into router, disable firewall, then it should work slightly better then before, still experoiencing random loss of connection. but atleast i can connect now

[!HotCakeX]

Originally posted by Brajuh90™:

seems you have to type your default ipv4 gateway into browser, sign into router, disable firewall, then it should work slightly better then before, still experoiencing random loss of connection. but atleast i can connect now

compromising yourself for having a voice chat which can be found in thousands other programs like Discord? you must be out of your mind. it's not at users' end if all other voice chat services work except for Steam's.

[M.]

Originally posted by HotCakeX:

Originally posted by Brajuh90™:

compromising yourself for having a voice chat which can be found in thousands other programs like Discord? you must be out of your mind. it's not at users' end if all other voice chat services work except for Steam's.

Exactly. Discord is so amazing, steam has to do equal or better to compete. why would you compromise?

[adhyani37]

Originally posted by M.:

Originally posted by HotCakeX:

Exactly. Discord is so amazing, steam has to do equal or better to compete. why would you compromise?

I understand. But some of my friends are from Dubai and Discord/TS/Skype are banned in Dubai. Steam Chat was my only way to communicate with them. Hoping Steam will fix this soon.

[Coxis]

Same here, I can't connect.

[Wordweaver]

My brother and I have the same problem, with the same message. It had never been a problem until the patch that rolled in Thursday, 26th July... so it definitely is an issue caused by Steam, not by anything else. For completeness's sake, both my brother and I run Kaspersky, but it had never caused problems until now.

We also get game crashes when trying to join in a game (it was Vermintide 2 with two friends of ours from England - they can use the chat, by the way, but my brother and me can't hear them or connect to their chat, and their Vermintide 2s also crash out nearly at once after starting a game), which had worked fine until the abovementioned update.

[Oakshadow]

Kaspersky is known to block voice chat. Disabling it may allow you to successfully connect.

Understand that there is currently a bug with Steam where some people just can't connect to voice no matter what they do. It may have to do with people's ISPs but more likely it's a problem on steam's end. As others have pointed out, don't disable your protections just to use voice chat. Especially given the known security flaws that have surfaced with the update. Best we can all do right now is be patient and hope Valve figures this all out soon.

[Soulcyber]

I've Kaspersky Internet Security v19.0.0.1088(b) and I have contacted Kaspersky support for this problem (you can try the same if you have another version)
I've solved with them following these instructions:
1) Temporarily disable Kaspersky Auto-defense, going on: Settings -> Advanced -> Auto-Defense and unchecking it, click continue and restart Kaspersky as asked.
2) Close Kaspersky right clicking on the bar icon then select Exit
3) Open Windows Registry, open Run, type regedit and press ok, then go to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kneps and select it. On the right side where there are the values, right click, new DWORD (32 bit) and call it "NoDefrag". Then right click it and press Edit, change the value from 0 to 1 and press OK.
4) Restart PC
5) Open Kaspersky (if it doesn't open automatically) and re-enable Auto-Defense
6) Open Steam voice chat and everything it's working fine :)

[LongShot ︻デ 一]

So is there any fix ?