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Neiro Mar 9, 2020 @ 8:03am
Hello. I would like to talk about justice.
A: Sometimes things don't work out as you planned, and you may need to discontinue development of your game. If this happens, you should contact Valve to figure out the next steps. Before reaching out, take a moment to carefully consider whether or not pulling your game down is actually the right choice. Are you acting based on an emotional response to negative feedback, or is retiring your game the appropriate next step? We take our relationship with customers seriously, so if you choose to cancel development of a game and retire it from the store, we will not republish it again later and we may offer refunds to any users who purchased it. Treating customers fairly is the most important thing to us. You can learn more by reading Removing a Product From Steam.

" Treating customers fairly is the most important thing to us" remember this!



And now about the situation: genomic project was dead for two years, the developers did not provide any information on the development. all attempts to learn something about progress end in silence; their last posts were in 2018. The attempt to return funds ends with a bot message stim.

" Treating customers fairly is the most important thing to us"
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Showing 1-15 of 49 comments
cSg|mc-Hotsauce Mar 9, 2020 @ 8:07am 
Did you read the Early Access warning on the store page?

The game devs explained what they could here...

https://steamcommunity.com/games/pgenom/announcements/detail/1701692965737695665

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ReBoot Mar 9, 2020 @ 8:08am 
You bought an early access game. You knew the risk and chose to take it. Now you get the result of your choice.
Neiro Mar 9, 2020 @ 8:11am 
I am ready to play it. it doesn’t say that you have a piece of code and look at it. it says it will not be able to "complete" and if you are ready to play it in its current state at the time of purchase I was ready to play it but now there is no such possibility
Dr.Shadowds 🐉 Mar 9, 2020 @ 8:11am 
So, this rant about EA games?
cSg|mc-Hotsauce Mar 9, 2020 @ 8:12am 
Originally posted by Dr.Shadowds 🐉:
So, this rant about EA games?

Yup!

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Prof.Jackie Mar 9, 2020 @ 8:20am 
And the award for todays most overdramatic thread title goes to...
:profgenki:
Dr.Shadowds 🐉 Mar 9, 2020 @ 8:20am 
Not to be an ***, but EA games are always a risk to buying into, because you're paying for the current status of it, not future paths, or whatever, issue is that, you never know what's going to happen after the moment you get the EA game, either drops dead, takes long *** time to update, or they took a break from it to come back at a later time.

Remember DayZ that standalone game? Took so many years, and finally came out in 2019, yea not kidding, and it had problems, it had good/bad ideas, which later got removed, or changed.

Then there game Spacebase DF-9, guess what happen, it got ditch left to die out, community pick it up to fix it themselves. Yea great game by a well known dev company, yet that happen.

The risks always exist with EA games, if you don't want risks, then simply wait until game out of EA, or if want to get into EA games, then wait for drop in sale price so doesn't hurt as much if for whatever reason may get drops, long periods of time before updates, or they're taking a long break from it.
Neiro Mar 9, 2020 @ 8:23am 
and all games either work, or the developer compensates for this
cSg|mc-Hotsauce Mar 9, 2020 @ 8:24am 
Originally posted by Neiro:
...or the developer compensates for this

Where does it say that?

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Dr.Shadowds 🐉 Mar 9, 2020 @ 8:26am 
Originally posted by Neiro:
and all games either work, or the developer compensates for this
I would suggest posting in the game sub forum if you want to talk about this, just to point out. Also have anyone even reach out to any of the game staff members?
Neiro Mar 9, 2020 @ 8:31am 
and?
Neiro Mar 9, 2020 @ 8:32am 
do you want to see something else? the fact that this is early access does not negate the fact that the product should be in working order
cSg|mc-Hotsauce Mar 9, 2020 @ 8:32am 
Originally posted by Neiro:
and?

You have already discussed it. There is no need for another thread on the topic.

:qr:
Neiro Mar 9, 2020 @ 8:47am 
Early Access is not a pre-purchase
Early Access is not meant to be a form of pre-purchase, but a tool to get your game in front of Steam users and gather feedback while finishing your game.

Early Access titles must deliver a playable game or usable software to the customer at the time of purchase, while pre-purchase games are delivered at a future date.
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Date Posted: Mar 9, 2020 @ 8:03am
Posts: 49