HELP WITH BAN. I DONT KNOW IF THE ADMIN IS SCAMMING ME.

[Hiroshi]

A dude reported my second account. So they "closed" it and now the admin is asking me to use money on cs.money to verify my identity. is he scamming me or not?

[Hiroshi]

Help me pls.

[Cathulhu]

It's a scam. Your account is compromised. Do not pay anything.
Valve will never charge money for restoring an account.

[Hiroshi]

But he blocked my account.

[cSg|mc-Hotsauce]

Make sure you use the Self Locking Tool in the email generated when the account info changed.

Go here... https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406

And read... https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

AFTER you recover it...

Scan for malware. https://www.malwarebytes.com/

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key https://steamcommunity.com/dev/apikey

[Cathulhu]

Because your account is compromised.
DO NOT PAY!

[Hiroshi]

I'll not pay. how do i get my account back? like cSg!mc-Hotsauce said?

[Cathulhu]

Yes, do everything that Hotsauce said.

[аdvicebanana]

Yes, it's a very common scam. Citing from Steam's own Trade Scams FAQ:

Valve employees will never ask you to trade your items to them; this includes users who claim to work for Steam Support.


Users claiming to be a Valve employee, accounts asking to verify your items, and users who send you a message which insist you need to trade your items to them for investigation or security reasons should immediately be reported for trade scams.




Do not trade anything on account of a purported staff member telling you to do so, or threatening you with consequences if you don't.

[J4MESOX4D]

No such things as admins. This is what happens when you use scam sites.