Fresh out of the Box HP Laptop w/ Windows 10 Refuses to run Osiris New Dawn

[dragonbornzyra]

This is extremely frustrating. Consider the entire reason I got this new laptop was so that I could run OND on settings other than "Toaster" and achieve more than 3 FPS. My old laptop is about five or six years old, probably older, and it has Windows 8 OS. Thing is? This old laptop that never had any graphics cards installed runs the game.

It's a bit slow, the textures and settings have to be turned down low, but it works! My brand new laptop? It'll run The Ultimate Doom but when trying to run OND, it "launches" and about 5 seconds later it crashes, Osiris never appears as a process or an AP in task manager.

I've already looked up many online Tutorials and youtube Videos already. Most of them date back to 2017 or 2018. They involve running in compatablity Mode for Windows 8, running at Admin, verifying files, and other advice. There is no directx folder or file for OND. There is no "ClientRegistry.blob" file in my Steam folder. Removing appecache doesn't work.

Admin and compat modes don't work. As for updating drivers, why would I have to update drivers for a brand new laptop? Especially considering an out of date 5 year old model laptop with no upgrades or features beyond "out of the box" itself WORKS. My older obsolete laptop runs Osiris fine, albeit with reduced graphical fidelity.

My new laptop doesn't even run it at all it crashes. I can't wrap my mind around it. It's baffeling. Can someone please help me out with this? Why does an older laptop with out of date drivers run the game, but my new HP Windows 10 can't? How do I tickle my laptop to make it run Osiris?

[mimizukari]

dragonbornzyra eredeti hozzászólása:

Btw, appreciate the condescending insults, you guys are really helpful, absolute pillars of the community.

you're not understanding basic instructions, and you say your old laptop was worse, when it's better. that CPU you have is literally for school kids to take notes on, and nothing else. infact, i'd be SURPRISED if it ran half-life 1, you MIGHT run dominions 5.

[Cathulhu]

You were asked multiple times to provide BASIC information. You still haven't. Not to mention you started being condescending and borderline insulting.

[Grogwind]

@OP

I can’t be 100 percent as I don’t have your old specs but from a google of the model number of your old computer the CPU (from the hit I got) was far better than your current one. (Again can’t be 100 percent till full spec’s are posted)

[mimizukari]

Grogwind eredeti hozzászólása:

@OP

I can’t be 100 percent as I don’t have your old specs but from a google of the model number of your old computer the CPU was far better than your current one. (Again can’t be 100 percent till full spec’s are posted)

his current is a dual core with 1.2GHz, it's unheard of, even in 2007. His old processor is ABSOLUTELY better.

Not even college students would use a crap CPU like he has in his new one... He really needs to return it and save up money to buy an actual gaming laptop with a discrete GPU and CPU, they get real cheap around black friday, you may find a deal for $600 for a 1660 ti and i7-8750h for instance.

[Grogwind]

Kurumi Tokisaki eredeti hozzászólása:

Grogwind eredeti hozzászólása:

@OP

I can’t be 100 percent as I don’t have your old specs but from a google of the model number of your old computer the CPU was far better than your current one. (Again can’t be 100 percent till full spec’s are posted)

his current is a dual core with 1.2GHz, it's unheard of, even in 2007. His old processor is ABSOLUTELY better.

Yeah I’m pretty sure it was/is.

The old one was I3 3.2Ghz if the hit I got was correct.

But again can’t be 100 percent till they post the old specs as asked.

[mimizukari]

Grogwind eredeti hozzászólása:

Kurumi Tokisaki eredeti hozzászólása:

his current is a dual core with 1.2GHz, it's unheard of, even in 2007. His old processor is ABSOLUTELY better.

Yeah I’m pretty sure it was/is.

The old one was I3 3.2Ghz if the hit I got was correct.

But again can’t be 100 percent till they post the old specs as asked.

he's still waiting for steam to show it... dxdiag would be so much faster in his case.

[dragonbornzyra]

Steam info for my old laptop finally displayed. I apologize for the wait and that it took so long:

Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Laptop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2395 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Unsupported
AVX: Unsupported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 8 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver Not Detected
DirectX Driver Name: igdumd32.dll
Driver Version Not Detected
DirectX Driver Version: 9.17.10.3040
Driver Date Not Detected
OpenGL Version: 4.0
DirectX Card: Intel(R) HD Graphics
VendorID: 0x8086
DeviceID: 0x156
Revision: 0x9
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.78" x 7.48" (15.67" diag)
35.0cm x 19.0cm (39.8cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 3975 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 464711 Mb
Largest Free Hard Disk Block: 280694 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 02fd7de0b2b6df9efb12d3c4735e3db1b0e9379d
Disk serial number hash: 0

I ran dxdiag, which also took a while to display the information.

https://ibb.co/YTWS2vR
https://ibb.co/yPd37Pj

For further evidence, do you want me to boot up Osiris on my old laptop and record me doing it as proof? I can do that.

[mimizukari]

So uh, you realize that processor is over twice as good as the one on your new laptop? Case in point, Return the new one dude.

also with dxdiag i said to hit save system information, not display what's on the box itself, it'd show all the stuff steam did and more.

[dragonbornzyra]

So I'm actually stupid then. I had assistance getting this laptop, as I don't own my own vehicle. I would have preffered to shop aound on my own, but a family member "found" this laptop for me online and went ahead and bought it for me. Which I appeciate, since I have no transportation and as it is I help to take care of an aging and diabetic parent (Limited free time, lack of transporation, no disposable income. Uncle "helped out" by shopping for this laptop)

It was on "clearance" and since I had only scrapped up under $500, he went ahead and bought it ahead of time. My old laptop was purchased for around the same amount of money, but I had picked it out myself.

Hmmm..........yes. I'm an unfortunate fool it seems. Quite so. Well.......thank you. Thank you guys for being patient with me and my frustrations, and trouble shooting my problems for me. I know why my older laptop runs the game now. I understand and it makes sense.

I'm frustrated and irritated but shouldn't have let that cause me to lash out at the very same people that were helping me. *Raises white flag* I am sorry, and again, thank you very much for clarifying this for me.

[mimizukari]

So again, I repeat the point I made before, AGE does not mean better, NEWER is not better, your OLDER LAPTOP is twice as good, It has less RAM, yes, but your old CPU couldn't even support newer RAM anyways, and neither can the new one... It makes 0 sense to have that CPU and 8GB ram, you'll see no performance gain... Not to mention Windows 10 is more heavy on system resources than 8, neither of those systems are capable of running 64 bit windows 10.

Do the research and buy a laptop with specs for the game you want to play, look at the specs, and compare... You'll want to spend at least $500-$600 typically, for that game you're looking at, from a site that actually sells laptops made for gaming.

You'll get the best deals online anyways, DO NOT GO TO BRICK AND MORTAR STORES FOR A LAPTOP/COMPUTER.


I'd recommend having your uncle return it and saving up $100 more then ordering online from newegg or another reputable source.

[dragonbornzyra]

I did as instructed and saved information from dxdiag. I know my issue has been "resolved" but I felt the least I could do was follow instructions for the last request.

Actually it's over 18000 characters in length. What's the best way to present the dxdiag text?

[nullable]

Kurumi Tokisaki eredeti hozzászólása:

So uh, you realize that processor is over twice as good as the one on your new laptop? Case in point, Return the new one dude.

also with dxdiag i said to hit save system information, not display what's on the box itself, it'd show all the stuff steam did and more.

I think you're reading too much into the base clockspeed there friend, and maybe don't know how turbo boost works.

https://ark.intel.com/content/www/us/en/ark/products/196588/intel-core-i3-1005g1-processor-4m-cache-up-to-3-40-ghz.html

https://ark.intel.com/content/www/us/en/ark/products/71142/intel-pentium-processor-2020m-2m-cache-2-40-ghz.html

While I'm not saying that i3 is an amazing CPU, the Pentium 2020 is far from "twice as good" or even equal to the i3 1005g1.

I think you might be frustrated enough with OP and so eager to pig pile that you started making some wild assumptions.

I mean make no mistake OP, it's not a great laptop for your purposes. But some folks need to calm down and get some perspective.

[mimizukari]

dragonbornzyra eredeti hozzászólása:

I did as instructed and saved information from dxdiag. I know my issue has been "resolved" but I felt the least I could do was follow instructions for the last request.

Actually it's over 18000 characters in length. What's the best way to present the dxdiag text?

Well, it's not necessary now since you got Steam to load your HWINFO, it's basically just a way more detailed hardware information summary and it typically loads much faster than other programs trying to probe your system for info.


else I usually post long strings to https://hastebin.com/ , press ctrl + s, then copy the link and paste it, but it's not needed, was only going to look at the CPU and iGPU which you've presented now.

Brockenstein eredeti hozzászólása:

Kurumi Tokisaki eredeti hozzászólása:

So uh, you realize that processor is over twice as good as the one on your new laptop? Case in point, Return the new one dude.

also with dxdiag i said to hit save system information, not display what's on the box itself, it'd show all the stuff steam did and more.

I think you're reading too much into the base clockspeed there friend, and maybe don't know how turbo boost works.

https://ark.intel.com/content/www/us/en/ark/products/196588/intel-core-i3-1005g1-processor-4m-cache-up-to-3-40-ghz.html

https://ark.intel.com/content/www/us/en/ark/products/71142/intel-pentium-processor-2020m-2m-cache-2-40-ghz.html

While I'm not saying that i3 is an amazing CPU, the Pentium 2020 is far from "twice as good" or even equal to the i3 1005g1.

I think you might be frustrated enough with OP and so eager to pig pile that you started making some wild assumptions.

I mean make no mistake OP, it's not a great laptop for your purposes. But some folks need to calm down and get some perspective.

Base clocks are very important on laptops because of their heat generation... You almost never get the turbo clock on any laptop unless it's made for gaming.


Even then, every 'gaming' laptop I've had has throttled due to heat generation, and almost never reaches turbo speeds even right out of the box, unless you start downvolting.

In addition to that, most laptop power supplies can't even handle the voltage for all the parts in the PC, so again...

[nullable]

Kurumi Tokisaki eredeti hozzászólása:

Base clocks are very important on laptops because of their heat generation... You almost never get the turbo clock on any laptop unless it's made for gaming.

That is one possible caveat I thought about mentioning. Not sure how long he can run at 3.4ghz. But at the same time, the i3 1005g1 has a significant;y lower TDP, which typically will mean less heat. But I don't know how good the cooling actually is. OP could test that though pretty easily and settle the assumptions.

But I very much doubt that the CPU will spend most of it's time at 1.2ghz under load, even if it's not at 3.4ghz most of the time either. And clock for clock the i3 1005g1 is going to be quite a bit better than the pentium, and hyperthreading on the i3 will help too.

I still think you're so keen to gripe because of your frustration and irritation and biases against entry level hardware that you're exaggerating your criticisms by quite a lot.

[mimizukari]

Brockenstein eredeti hozzászólása:

Kurumi Tokisaki eredeti hozzászólása:

Base clocks are very important on laptops because of their heat generation... You almost never get the turbo clock on any laptop unless it's made for gaming.

That is one possible caveat I thought about mentioning. Not sure how long he can run at 3.4ghz. But at the same time, the i3 1005g1 has a significant;y lower TDP, which typically will mean less heat. But I don't know how good the cooling actually is. OP could test that though pretty easily and settle the assumptions.

I very much doubt that the CPU will spend most of it's time at 1.2ghz under load, even if it's not at 3.4ghz most of the time. And clock for clock the i3 1005g1 is going to be quite a bit better than the pentium, and hyperthreading will help too.

Like I still think you're so keen to gripe because of your frustration and irritation and biases against entry level hardware that you're exaggerating your criticisms by quite a lot, whether you're aware of this or not.

I've used entry level hardware and have experience with it, that's why. Anyways, I also edited to include that it's possible his power brick (usually they ship with like 65W or less for non gaming stuff But this is a real low end machine so...) isn't even enough to power all the parts to get all the voltage they need.