noahreuvers Dec 8, 2019 @ 11:34pm
Black screen in steam client
Since a few weeks ago I’m suffering from a black screen issue in the steam application. The issue always appears on start-up and sometimes it randomly goes back to normal after about an hour of running.

So far I’ve tried almost everything suggested on the forum & I even reinstalled my steam client. But nothing worked.

The only thing that fixed the issue temporarily was restarting my internet router, but after I restarted my pc the issue appeared again.

Does anyone know a fix for this issue?
Last edited by noahreuvers; Dec 8, 2019 @ 11:35pm

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Showing 1-15 of 18 comments
Phantom Dec 9, 2019 @ 12:27am 
Where are you getting the black screens?

Only in web pages such as store / community?

:cozydbd:
noahreuvers Dec 9, 2019 @ 8:24am 
Yep, store, community, library & profile. Also the friends & chat window. What works is the smaller steam option and de big screen mode.
Konran Dec 16, 2019 @ 10:38pm 
same problem here, did you solve it?
Dr.Shadowds 🐉 Dec 16, 2019 @ 10:47pm 
Do one or the other.
- Clear cache, Steam > settings > web browser, delete cache, restart client, then test.

- Disable, or enable GPU acceleration, Steam > settings > interface, restart client and test.
Last edited by Dr.Shadowds 🐉; Dec 16, 2019 @ 10:47pm
noahreuvers Dec 17, 2019 @ 8:30pm 
Thank you for your help, but unfortunately none of the above helped😬, the odd thing tho is that sometimes it randomly works again, but when I restart it it’s gone again.
Crooksy Dec 25, 2019 @ 11:09am 
I just right-click the shortcut when its open (On the task bar) and click the EXIT STEAM button and re-open it trough the shortcut
76561199011646291 Dec 25, 2019 @ 11:18am 
v
Lone Star Von Aug 31, 2021 @ 4:27am 
Running into that same issue now. Also, when I right click the shortcut from the taskbar it's also black and nothing is clickable. Killing the task and opening Steam again works, but it's a really strange issue.
Iceira Aug 31, 2021 @ 8:05am 
is your ISP blocking steam traffic or do you have own DNS issue or DHCP with no DNS scope added. try google dns server 8.8.4.4 stay away from 4*8 all use that to many maybe there.

request thats not handle by DNS in time , is dropped = no info and could lead to black or missing content, and that why many have own isp dns server and a spread out policy user per dns server.

this is nothing new here, this is seen from old days then ppl had a chose in 5 isp dns server list , and even that did not work , people still pick same 2 and 4 on the list was lesser used. and work faster. and thats why most only have 2 in a area and other region has own and each region cant use other isp forced spreadout to own customer and that worked.

ps.
dont forget ipv6 issue now in top of this. if your ISP use it then its your problem if you dont.
or you will be segmented in your own little world

if this is to complicated to understand then contact own ISP and let them deal with it.
Last edited by Iceira; Aug 31, 2021 @ 8:22am
Iceira Aug 31, 2021 @ 8:55am 
ohh forgot check with other spare pc or friends laptop pc can narrow down things in the faulthy finding issue.
gamecioep Apr 18, 2022 @ 6:22pm 
Originally posted by Lone Star Von:
Running into that same issue now. Also, when I right click the shortcut from the taskbar it's also black and nothing is clickable. Killing the task and opening Steam again works, but it's a really strange issue.
Did someone find a fix for this? I am still running into this problem regularly.
Saroukeh Apr 18, 2022 @ 7:36pm 
Where are you getting the black screens?
Dr.Shadowds 🐉 Apr 18, 2022 @ 11:11pm 
Originally posted by gamecioep:
Originally posted by Lone Star Von:
Running into that same issue now. Also, when I right click the shortcut from the taskbar it's also black and nothing is clickable. Killing the task and opening Steam again works, but it's a really strange issue.
Did someone find a fix for this? I am still running into this problem regularly.
Read post #4.
gamecioep Apr 20, 2022 @ 5:53pm 
Originally posted by Dr.Shadowds 🐉:
Originally posted by gamecioep:
Did someone find a fix for this? I am still running into this problem regularly.
Read post #4.
I have done so and it is still happening.
gamecioep Apr 20, 2022 @ 5:56pm 
Originally posted by COMO CIERRO GTA V??:
Where are you getting the black screens?
on the top and in the little application icon on the taskbar.
here is a link to a screen i took
"https://drive.google.com/file/d/1ofwVbsv4GAjdYsOMjumnSsOQJeJU5Zwr/view?usp=sharing"
just take away the " on the beginning and the end obviously
Last edited by gamecioep; Apr 20, 2022 @ 5:56pm
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Date Posted: Dec 8, 2019 @ 11:34pm
Posts: 18