Sumatoa Dec 6, 2019 @ 11:42am
Can't log to steam or another application with mobile hotspot
Hello, I have a ♥♥♥♥♥ internet at home, so i tried to use my mobile hotspot to download a game faster. but when i try to connect to steam when i'm on my mobile hotspot it said im offline, and that the same with League of Legend, the game say i'm offline so i can't login. But i can watch vidéos on youtube, go on facebook/twitter/etc... The only thing i can't do is connect to a service or download a game on steam/battle.net/origin/uplay

Ps: The 4g work perfectly on my mobile

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Showing 1-15 of 29 comments
Dr.Shadowds 🐉 Dec 6, 2019 @ 11:58am 
I can assume ports being blocked, or not working as intended.
Sumatoa Dec 6, 2019 @ 12:02pm 
Originally posted by Dr.Shadowds 🐉:
I can assume ports being blocked, or not working as intended.
How can i open mobile hotspot ports ?
Dr.Shadowds 🐉 Dec 6, 2019 @ 12:11pm 
You need to find the access point, which can vary, and since most cases hotspots tend to have dynamic IP, which changes randomly which you need a static IP to keep the same IP.

Another option is VPN connecting to a network that does have ports that are needed open. If you have router / modem with wifi for it at home, can just use that to port forwards, but you said you have crappy internet which I assume you meant your internet with your router / modem. So not many options really for you tbh. Also please note that VPN may not be safe as you wouldn't know whom the host of that VPN service.
Sumatoa Dec 6, 2019 @ 12:16pm 
I think the problem are not the port, bcz i had try to put my sim card into another mobile and activate the hotspot. And it was working phone, so the problem it's my phone.
or maybe i have wrong bcz i think the port are dependent of the mobile operator
BaronCandy Jun 13, 2020 @ 11:30pm 
did this problem get solved i too have the samae problem
Sumatoa Jun 14, 2020 @ 7:39am 
Originally posted by BaronCandy:
did this problem get solved i too have the samae problem

Try to put your mobile date in IPV6, bcz mine was in IPV4, so i changed it to IPV6 and it work so try the same maybe
Last edited by Sumatoa; Aug 17, 2020 @ 11:11am
Velrix Aug 17, 2020 @ 9:47am 
Thanks bro you're a life saver :steamhappy:
Last edited by Velrix; Aug 17, 2020 @ 9:48am
Vincent Feb 16, 2021 @ 4:07am 
help me too how to change my ipv in ios
Abramam Bingcon Nov 11, 2021 @ 4:14am 
Originally posted by Hellinna:
help me too how to change my ipv in ios
open the wifi icon on the bottom right corner of your screen (This is for windows btw) and then click on properties of the hotspot you cant connect to. Then look for IP settings and click edit change it to manual and turn on IPv6 and click save you dont have to add anything on the blank spaces that appear when you turn it on just click save.
ΔTØM Apr 13, 2022 @ 9:03am 
For those facing this issue, thats how I solved:
1- in your cellphone, go to configuration, network, then look for the 4g configuration you are hotspoting. There, you must look for something about APN configuration. In this, ENABLE IPv4/IPv6.
2- in your computer, connect to hotspot, then go for properties of the connection. In network profile, check "PRIVATE conection". Then look for firewall security config, and DISABLE firewall for domain network and private network (be aware this may put you in danger). Thats how I could again acess steam and my beloved destiny 2.
Last edited by ΔTØM; Apr 13, 2022 @ 11:45am
Originally posted by ΔTØM:
For those facing this issue, thats how I solved:
1- in your cellphone, go to configuration, network, then look for the 4g configuration you are hotspoting. There, you must look for something about APN configuration. In this, ENABLE IPv4/IPv6.
2- in your computer, connect to hotspot, then go for properties of the connection. In network profile, check "PRIVATE conection". Then look for firewall security config, and DISABLE firewall for domain network and private network (be aware this may put you in danger). Thats how I could again acess steam and my beloved destiny 2.
Literal life saver. Thank you a thousand times.
Last edited by Grey Lululemon Men's Underwear; Aug 9, 2022 @ 12:04am
Dusko Pupov (4/5) Nov 10, 2022 @ 7:15am 
Originally posted by Vincent:
help me too how to change my ipv in ios

same issue still can't connect through my iOS hotspot.
Desertdog7 Jan 25, 2023 @ 9:18pm 
I used to be able to use hot spots with no issue, and now I get BS messages saying I ain't connected to the internet.
I tried setting it to IPV6 and still no go.
RKY Mar 2, 2023 @ 3:43am 
Same problem with me. Hotspot from iphone13 5g to PC has ipv6 connection. I cant connect to steam and discord with ipv6 but youtube, facebook, etc. is fine.

When I use LAN (ethernet), our ISP (PLDT) has ipv4 connection and everything is fine.
shaunyx Mar 2, 2023 @ 11:23pm 
Originally posted by RKY:
Same problem with me. Hotspot from iphone13 5g to PC has ipv6 connection. I cant connect to steam and discord with ipv6 but youtube, facebook, etc. is fine.

When I use LAN (ethernet), our ISP (PLDT) has ipv4 connection and everything is fine.
Me too im having this problem using iphone:(
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Date Posted: Dec 6, 2019 @ 11:42am
Posts: 29