Leap_Daddy Jan 28, 2020 @ 6:06pm
I cant make a steam support ticket every time I open the link https://support.steampowered.com/newticket.php it just sends me to https://help.steampowered.com/en/ does anyone know how to fix my problem if so then can you please comment your information
Last edited by Leap_Daddy; Jan 28, 2020 @ 6:07pm
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Showing 1-7 of 7 comments
Glimmer Jan 28, 2020 @ 6:09pm 
That method of creating a ticket was removed years ago because people were using it to create tickets for things that Support does not deal with.

What is your problem?
Zekiran Jan 28, 2020 @ 6:27pm 
What specifically is your issue?

Support *only* deals with account-based issues, client things, and Valve-created games. Anything else, including "but I wasn't really cheating so please remove my vac ban" and "all my items are gone because some scammer stole them" and "I want a refund for this game I'm outside the limit on" are NOT things that support does.
Leap_Daddy Jan 28, 2020 @ 6:34pm 
I wanted to change my email and steam support replied this
Hello,
I'm happy to help with this problem. First, I'll need some more information to verify that you're the owner of this account.
There are a number of ways to verify ownership. Click on any of the following links to find what type of information we request for each verification method: credit cards (please do not provide full credit card information), PayPal, activation codes (CD Keys), Steam Wallet codes, and other options.
Please provide at least one form of proof of ownership in your next reply. If you're having trouble finding something that works, let us know.

then it sent me to this link https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

what I need to do is reply to steam somehow and I don't know how.
Glimmer Jan 28, 2020 @ 6:41pm 
The message should be listed here
https://help.steampowered.com/en/wizard/HelpRequests
Leap_Daddy Jan 28, 2020 @ 6:44pm 
thanks, I figured it out
 KARR™ Jan 29, 2020 @ 4:42am 
Originally posted by Leap_Daddy:
thanks, I figured it out

Any reason why youre not just using the 'change email' from yoru account page? https://store.steampowered.com/account/
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Date Posted: Jan 28, 2020 @ 6:06pm
Posts: 7