BRAZIL SERVERS HIGH PING LATENCY

[LouKs]

I am with high latency with Valve games, I tested CSGO e DOTA2, always with 130 latency.
I tested other online, not Steam, games and the latency is good.
I saw in the portuguese forum other people with the same problem.
Looks like when we join a CSGO MM we are connecting to the NA servers.

[LouKs]

ping gru.valve.net

Disparando gru.valve.net [205.185.194.1] com 32 bytes de dados:
Resposta de 205.185.194.1: bytes=32 tempo=134ms TTL=54
Resposta de 205.185.194.1: bytes=32 tempo=130ms TTL=54
Resposta de 205.185.194.1: bytes=32 tempo=130ms TTL=54
Resposta de 205.185.194.1: bytes=32 tempo=140ms TTL=54

Estatísticas do Ping para 205.185.194.1:
Pacotes: Enviados = 4, Recebidos = 4, Perdidos = 0 (0% de
perda),
Aproximar um número redondo de vezes em milissegundos:
Mínimo = 130ms, Máximo = 140ms, Média = 133ms

------------------------------------------------------------------------------------

tracert gru.valve.net

Rastreando a rota para gru.valve.net [205.185.194.1]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Esgotado o tempo limite do pedido.
3 8 ms 10 ms 8 ms bb025865.virtua.com.br [187.2.88.101]
4 15 ms 15 ms 17 ms embratel-T0-0-0-0-uacc02.spomb.embratel.net.br [201.72.64.1]
5 16 ms 17 ms 17 ms ebt-H0-0-0-1-agg02.spo.embratel.net.br [200.230.242.52]
6 16 ms 17 ms 17 ms peer-B56-agg02.spo.embratel.net.br [200.211.219.130]
7 130 ms 133 ms 129 ms 205.185.194.1

Rastreamento concluído.

[999999999]

"205.185.194.1" is in Brazil.

[Wesai]

If you are in Brazil and your ISP is NET then it's a routing problem. Yesterday the heavy storm in São Paulo kind of screwed up one of the servers that we are routed to before being sent to Valve MM servers located in SP.

This is the IP of the last jump that is causing lag: peer-B56-agg02.spo.embratel.net.br

It's not the first time this very IP is having issues. A couple months ago that same server was lagging horribly and the only solution was to wait a couple of weeks before the people there fixed the issue. Talking to the ISP provider about routing problems is a headache because they are not trained to deal with this type of issue and usually resort to sending someone to your house to fix the "problem" when the real issue is in a different location.

All you can do really is wait and hope they don't wait too long before performing a maintenance and realizing one of their PCs is screwed up.