Canadian Jan 11, 2020 @ 2:11pm
New phone but same sim and number
So i returned my phone which had steam guard on it but i kept the sim, used a backup steam guard code to login but now i have to readd steam guard and wait 14 days even though its the same number?
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Showing 1-4 of 4 comments
Satoru Jan 11, 2020 @ 2:15pm 
Your token key for the Authenticator is only on a per device basis. You have to re-register the device as it’s functionally new regardless of the phone number
Canadian Jan 11, 2020 @ 2:20pm 
Originally posted by Satoru:
Your token key for the Authenticator is only on a per device basis. You have to re-register the device as it’s functionally new regardless of the phone number
wow that sucks
StickyPawz Jan 11, 2020 @ 2:59pm 
There is a method for transferring mobile authenticator to different-phone/same-sim that only restricts you from market/trading 2-3 days.

There's no need to disable steam guard when changing phones.
Cheezus Crisp Jan 11, 2020 @ 3:02pm 
Originally posted by Steam Guard Mobile Authenticator:
Can I transfer my authenticator to my new phone?
Yes, you can.

To transfer your authenticator to a new phone, you'll need access to the phone number associated with your account (so we can send you a text message to confirm it's you).

From the Steam Mobile app on your new device, try to log into your account. When the app asks for your authenticator code, select "Please help, I no longer have access to my Mobile Authenticator codes." Follow the steps the app provides and you can either transfer your authenticator to the new device or remove it from the previous device.

After transferring the authenticator, any new trades or market listings will be held for a couple of days to protect your items in case your authenticator is ever transferred by a malicious person. See our Trade Holds FAQ for more information about trade holds.
https://support.steampowered.com/kb_article.php?ref=8625-wrah-9030
Last edited by Cheezus Crisp; Jan 11, 2020 @ 3:02pm
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Date Posted: Jan 11, 2020 @ 2:11pm
Posts: 4