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https://support.steampowered.com/kb_article.php?ref=4044-QDHJ-5691#compromised
Well that sucks, I better cross my fingers and hope I don’t get banned.
Ofcourse AFTER you fully SECURED your account.
Because if you get a vacban they will be locked forever on your account
Even if support knows you got hacked, they won't remove VAC ban.
And leave them there for month, at least. If the hijacker cheated and it was detected or seen by Overwatch it could take days, weeks or longer before a ban is applied. At which point you will lose ability to trade. So make sure you account and system is secure then trade them to another account.
Scan for Malware/virus https://www.malwarebytes.com/mwb-download/
Deauthorize all devices https://store.steampowered.com/twofactor/manage
Change your Account password on a secure device, mobile phone for example.
Generate new back up codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Even if Valve knows your account was compromised it won't make a difference. A ban will not be removed.
Example why
If all we'd need to do is
1. Mask IP
2. Cheat
3. Unmask IP
4. Claim account was hijacked (not hacked.)
5. Then claim Cheating occurred while account was compromised using IP as proof
6. Get unbanned
Any cheater could repeat steps 1 - 6 every time they want to cheat without any consequences. Valve would have no way to identify if I users account was compromised or if the user faked it and cheated themselves.
Thanks, I’ll send them to a friend for safekeeping.
Thanks for the explanation, I’ll be sure to go through your list