All Discussions > Steam Forums > Help and Tips > Topic Details
hatpak5 Dec 26, 2019 @ 11:50am
OOPS, SORRY! when redeeming a gift.
I recently received two gifts and I get an error message, "An error was encountered while processing your request:

There was a problem redeeming the gift. Please try again later, or contact Steam Support for assistance."

Has anyone run into this issue and if so, how did you resolve? Doeas anyone know of a way to contact Steam support via email or live chat?
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Showing 1-4 of 4 comments
cSg|mc-Hotsauce Dec 26, 2019 @ 11:50am 
Restart Steam and see if it shows up.

What game?

:qr:
#1
hatpak5 Dec 26, 2019 @ 11:53am 
Farcry5 and Ghost Recon Wildlands. I have restarted and reloaded with no change.
#2
cSg|mc-Hotsauce Dec 26, 2019 @ 11:55am 
https://help.steampowered.com/en/wizard/HelpWithGame/?appid=552520

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=460930

:qr:
#3
hatpak5 Dec 26, 2019 @ 2:11pm 
Thanks for the advice. Still no change and no support to rectify.
#4
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Dec 26, 2019 @ 11:50am
Posts: 4
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