Eddy✔ Dec 24, 2019 @ 10:21am
GAME BAN QUESTION FOR EAC
How do I know if an EAC official responded to my EAC ticket for a game ban if my Email wasnt able to linked as an option for the ticket.
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Cathulhu Dec 24, 2019 @ 10:27am 
Nothing to to with Steam.
https://www.easy.ac/en-us/support/
76561198407601200 Dec 24, 2019 @ 10:58am 
In your previous locked topic https://steamcommunity.com/discussions/forum/9/1747891953087017047/

You were already given the link to this
{LINK REMOVED}

which states:

Important
All EAC bans are permanent - EasyAntiCheat has a zero-tolerance policy for cheating and will not lift EAC bans on request. If a round of EAC bans is determined to have been issued incorrectly, they will be automatically reversed by our servers. Creating a Support ticket will not cause your ban to be removed.

EAC bans apply to the account even if it was hijacked at the time
The EAC ban cannot be removed regardless of who was using your account at the time it was banned. While we understand this can be frustrating we must have a zero tolerance policy for cheating to foster a fair game that players will enjoy. In order for a zero tolerance policy to be effective we must hold users responsible for the security of their account. When using Steam, please see the Account Security Recommendations FAQ to secure your account from attackers.



The details of the ban will not be provided
We will not disclose the cheats that were detected while connected to a EAC secured server. We have detailed records for each EAC ban; however releasing this information will only benefit cheat developers. The EAC team is continuously investigating EAC bans when users claim them to be false.


Nothing can be done about your ban, you would know this if you had actually read the links provided and not simply disregard them because it's not what you want to see.
xeonir Dec 25, 2019 @ 10:39am 
Where are you banned?
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Date Posted: Dec 24, 2019 @ 10:21am
Posts: 3