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This is something you need to complain to that store's management about, because every single employee at any store carrying ANY cards like these MUST know how to activate them, and absolutely must know that they have to do it every single time... wow.
So for example the code XD45R-GFT51-RSD34 can be typed in xd45rgft51rsd34 and Steam will accept it just fine.
Its just important that its a 15 character code, formed out of letters and numbers.