DO NOT BUY THE LUNAR SALE $5 OFF COUPON

[SpaceyTornado]

Link to previous issue: https://steamcommunity.com/discussions/forum/1/1747891953084393805/

A lot of us earned the points to buy the $5 off coupon during the 2019 winter sale, although, a large amount of us have had our purchases using this coupon refunded. Upon trying to talk to support, we keep getting copy and pasted responses saying something about an "erroneous amount of tokens". However, this is not the case for many, including myself who has shown proof to Steam that my purchase of the coupon was legitimate.

Steam has not fixed this issue so it is very likely purchases using the Lunar New Year $5 off coupon will also be refunded.

tl;dr
The coupon is bugged and will cause you to lose your game purchase you used it on as well as the tokens used to buy the coupon

[nullable]

Well I still have Red Dead Redemption II purchased with the $5 coupon. So the coupon is definitely not bugged, if we're going by anecdotes.

My feeling is at least some of the users you're invoking didn't understand refunds would remove tokens, which could remove the coupon, and anything bought with it.

[SpaceyTornado]

Diposting pertama kali oleh Brockenstein:

Well I still have Red Dead Redemption II purchased with the $5 coupon. So the coupon is definitely not bugged, if we're going by anecdotes.

My feeling is at least some of the users you're invoking didn't understand refunds would remove tokens, which could remove the coupon, and anything bought with it.

While I do agree that this is the case for some the coupon is still bugged, but not in a way that is affecting everyone. There are definitely several people that had a legitimate amount of tokens that bought the coupon and then bought a game with it. There is probably just some unknown case that can trigger steam to think you actually didn't have enough tokens for the coupon. So it is better to just be cautious than risk losing 5000 tokens.

My theory, while I have no way to prove it, is that purchasing games during the sale nets you tokens and refunding a game causes you to lose the tokens buying it earned you (as it should or the system could be abused). However, I think that a refund of any game, including ones purchase outside the sale, will still show up as a loss of tokens equal to the value of the game when steam checks to see if the coupon is still valid.