Billed address problem

[Amudo]

'The billing address you entered is too long. Please use a shortened version of your address or split it up into the two address fields.' It keeps saying this even though it only has 1 character on the bill address help pls

[cSg|mc-Hotsauce]

Only 1 character is not a full billing address.

[Amudo]

yes but even though i put part of my billing address, it still says that

[cSg|mc-Hotsauce]

Put in the full and correct billing address.

[Amudo]

still doesn't work

[Little Blue Duck]

I have the same problem! Were you able to resolve this?

[Little Blue Duck]

So I just closed the window and started the checkout process again. It worked this time!

[Vova Kamalov]

Hi, same issue, seems like only a few people have ever encountered this problem, mine haven't been working for a few days at least, contacted the support but now I got no response

[Kargor]

Publicado originalmente por Kamalov:

Hi, same issue, seems like only a few people have ever encountered this problem, mine haven't been working for a few days at least, contacted the support but now I got no response

Your profile says Taiwan; if that's correct, did you try a romanized version of the address to avoid using chinese characters?

[Vova Kamalov]

I'm studying in Russia now, and yeah I always type the address in English
Problem solved guys, this whole thing is stupid
I rearrange my telephone number, like removed all the punctuation and with only numbers left, it has now worked.
I guess if you have this issue just retype all the thing, that's probably the only solution

[Auri]

Ok so,
The problem is like this is the message if an information isn't filled like the phone number or other thing like that. If you fill all the informations it might be working.
(sorry for my english i'm only 14yo and French)

[AsTheProphecyForetold]

Publicado originalmente por Ayyth:

Ok so,
The problem is like this is the message if an information isn't filled like the phone number or other thing like that. If you fill all the informations it might be working.
(sorry for my english i'm only 14yo and French)

this is the correct answer/solution - the error message about "address too long" will appear if telephone not filled in

[AsTheProphecyForetold]

Publicado originalmente por cSg|mc-Hotsauce:

Only 1 character is not a full billing address.

:qr:

Your advice was wrong and unhelpful. Really consider the fact that a 14 year old non-native English speaker contributed more than you. I suggest you spend some time reflecting why you would bother wasting your time submitting an answer that is both wrong and unhelpful +/- seek the attention of a mental health professional.

[PooMan[uk]]

tel number sorted the problem for me

[cSg|mc-Hotsauce]

Publicado originalmente por AsTheProphecyForetold:

Publicado originalmente por cSg|mc-Hotsauce:

Only 1 character is not a full billing address.

Your advice was wrong and unhelpful. Really consider the fact that a 14 year old non-native English speaker contributed more than you. I suggest you spend some time reflecting why you would bother wasting your time submitting an answer that is both wrong and unhelpful +/- seek the attention of a mental health professional.

Who necro'd a thread and complained about a completely different issue than what it was over a year ago? The new issue has nothing to do with this thread from December 2018.

[lenny-martin]

got it to work by entering phone number