Please some admin, need help :(

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cravinho1980 3 dec. 2019 la 4:10

Please some admin, need help :(

hello there i am john,
last weeks i got some keys from eneba.com .

One of them was a key for the game madmax,
But in the moment i was to register the key on steam, i got a messege that key was already in use on another accound user or duplicated .

I send a ticket to eneba and they helped me out , now i need some admin watch this ticket out HT-4MJN-XRX8-Y999 . that is the ticket from my help request .

could some admin help me please?
thanks in advance .

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Se afișează 1-15 din 24 comentarii

SpunkyJones 3 dec. 2019 la 4:11

No admin for you here. If they are looking for proof, then they are scamming you. Do a chargeback and get your money back. They sold you a used key.

Phantom 3 dec. 2019 la 4:13

We cannot view that ticket, and you shouldn't have contact support about that.

You made the purchase on a a third-party site, so only they can handle that situation.

I assume that is not a trusted third-party reseller and they may've just scammed you.

They may have knowingly given you a duped key.

cravinho1980 3 dec. 2019 la 4:14

spunky no they are not scamming me , they already depot the 30% of the money on my eneba wallet .now they just wanna need to know wich account its that key registered .. and wich time was registered .

Phantom 3 dec. 2019 la 4:15

Postat inițial de cravinho1980:
spunky no they are not scamming me , they already depot the 30% of the money on my eneba wallet .now they just wanna need to know wich account its that key registered .. and wich time was registered .

How on Earth are you even supposed to get that information?

You are clearly being scammed.

ReBoot 3 dec. 2019 la 4:15

Postat inițial de cravinho1980:
hello there i am john,
last weeks i got some keys from eneba.com .

One of them was a key for the game madmax,
But in the moment i was to register the key on steam, i got a messege that key was already in use on another accound user or duplicated .

I send a ticket to eneba and they helped me out , now i need some admin watch this ticket out HT-4MJN-XRX8-Y999 . that is the ticket from my help request .

could some admin help me please?
thanks in advance .

Steam support won't do anything anyway, the key is used, case closed. Your beef is with that allegedly dodgy vendor.

cravinho1980 3 dec. 2019 la 4:26

well same time i am on live chat discort with some admin from eneba and they means i would waith for steam support they are sure steam will annswer to my help request .

Phantom 3 dec. 2019 la 4:28

Postat inițial de cravinho1980:
well same time i am on live chat discort with some admin from eneba and they means i would waith for steam support they are sure steam will annswer to my help request .

Steam Support will not supply you with that information.

Again, just do what was suggested above...

https://steamcommunity.com/discussions/forum/1/1744512633113984707/?tscn=1575376006#c1744512633113988344

ReBoot 3 dec. 2019 la 4:33

Postat inițial de cravinho1980:
well same time i am on live chat discort with some admin from eneba and they means i would waith for steam support they are sure steam will annswer to my help request .

So in other words, they sold you a faulty product and hope you're enough of a fool to let them make you do their job. Clearly a scam site (one of them). Charge back. That's the way to treat scam vendors.

CHARGE BACK!

Editat ultima dată de ReBoot; 3 dec. 2019 la 4:33

cravinho1980 3 dec. 2019 la 4:33

Robin3sk , eneba suport are sure that steam will answer to my ticket ..
https://www.bilder-upload.eu/bild-666f11-1575376356.png.html

ReBoot 3 dec. 2019 la 4:33

Postat inițial de cravinho1980:
Robin3sk , eneba suport are sure that steam will answer to my ticket ..
https://www.bilder-upload.eu/bild-666f11-1575376356.png.html

BECAUSE Eneba is ran by scumbags. Charge back!

#10

StickyPawz 3 dec. 2019 la 4:36

Eneba is stalling.

If you want your money back, do a chargeback. Don't shop from dodgy 3rd-party key-sellers.

#11

cravinho1980 3 dec. 2019 la 4:38

i did charge my money back, but paypal take it again from me ..

#12

AmsterdamHeavy 3 dec. 2019 la 4:46

Postat inițial de cravinho1980:
Robin3sk , eneba suport are sure that steam will answer to my ticket ..
https://www.bilder-upload.eu/bild-666f11-1575376356.png.html

Steam Support will NEVER, under any circumstances tell you who owns or when a key was activated.

That is the scam. Get your head out of your ass.

#13

StickyPawz 3 dec. 2019 la 4:51

Postat inițial de cravinho1980:
i did charge my money back, but paypal take it again from me ..

Then get after paypal! The seller is trying to come across as reasonable by requesting confirmation ... But Steam has NEVER released the kind of private information the seller is requesting (and eneba *knows* that).

#14