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Edit: https://support.steampowered.com/kb_article.php?ref=6687-HJVM-8966
Your account would incur a restriction.
1) you're not entitled to a refund if you're outside the refund policy
2) so pretty much at this point you are committing fraud
3) Since you're committing financial fraud,, you might be utterly and totally shocked that doing so has consequnces
https://support.steampowered.com/kb_article.php?ref=6687-HJVM-8966
4) your account will be immediately suspended due to financial fraud. Account suspension means your account is frozen in time. you cannot add games, buy games, trade, use the market, anything.
5) you will be given several weeks to reverse the charge back since you know, you're committing fraud
6) if you don't, well those consequences now come into play, your accoutn suspension will be permanent
I feel like generally statements like this are more accurately characterized as "I requested a refund outside the refund window and support wont give me a refund so that means I was 'ignored' despite them you know actually telling me that i was outside the refund window but you know lets ignore those minor details and just say support ignored me because that doesnt make me look like a giant tool"
How many hours played?
How many days owned?
Reasons for refund request - The game was a very bad purchase. The game completely pisses me off. The game is not fun. I tried for over 5 hours trying to find some semblance of enjoyment. I have uninstalled the game. I will never play the game again. Remnant of the Ashes is a pos garbage game that I never should have even considered purchasing.
Since I can't do anything I am ♥♥♥♥♥♥ no matter what I do. My money in my mind has been stolen. I will never support Valve and Steam again.
Manual ticket...
Find the purchase... https://help.steampowered.com/en/wizard/HelpWithPurchase
Choose "I still have a question..."
Explain the entire issue carefully.
Hope for approval.
Note 'we will review' does not mean 'we magically will give you an instant refund.
Which again goes to the veritable lie of "steam ignored me" which is now obvioulsy "steam didn't give me a refund despite being 3x outside the refund window.
6 hours is greater than 2 hours
Thus you are outside the refund window. Which is why you are ineligible for a refund. You had 2 hours to play to ask for a refund. You choose to ignore that. that isn't steam's fault. That's yours. Feel free to issue a chargeback,, but know that is YOUR doing, not steam.
You could have stopped playing under 2 hours, you choose not to
Stop blaming steam for not fixing mistakes of your own creation. The refund policy is clear. You choosing to go over it, and then hoping steam will give you a refund is only one person's fault. Yours.
Having my comments ignored is proof that it actually wasn't reviewed. They could of actually written me a response instead of just ticking "Outside of 2 hours policy". All while still denying my refund. Then, I wouldn't be here.
If you can't tell. I was looking for information. Something I wish I had done a better job of instead of buying a game for a friend as a gift and then for myself to play with them and in the end struggle with getting completely pissed off and utterly hating it.
I have every right to place blame. I have every right to hate steam for their choice. I also have every right to choose never to buy another game ever on steam.
I won't be issuing a charge back. As you clearly can't understand what I wrote above. But you didn't write because you took interest to find solace for my problem. You really only wanted to be mean. Not in the slightest bit helpful. Everyone who came before you told me in a lot less rude terms the same information. But hey, you only wanted to be mean.
Note that if you're outside the refund window, support does not have to give you a hand written note delivered by owl. They gave you a standard response because you know you're basically over the limit. And functionally no one cares about your dissertation.
No because really you're not that special. Every goober on steam thinks they're 'special'. You're not. You got a standard response because that's what you deserved. You were over the limit, they saw that you weren't elitible for a refund, so they simply denied it with a stock answer. Again they have to answer thousands of 'oh im so special' people and efficiency means that you don't get a specialized personal response for what is functionally a stock suport request and answer.
Which you have gotten an answer to. You've already pretty much lied about 'support ignoring you'. So now you think you're somehow magically eligible to commit financial fraud.
Except where it actually belongs
You.
I mean sure you're free to make wrong choices an dthen blame 'the world' for not fixing them for you. Want a cookie and some milk too? Did staem force you to play over 2 hours? Nope. did steam hold a gun to your controller and make it play the game for 6 hours? nope. who did that? you did. You are the reason you're in this situation. No one else. Yet you refuse to accept responsibility for it.
Yes I totally didn't understand the part where you wrote in the title of your post "What are the consequences for making a charge back" and then telling you what those consequences are. Oh silly me. What was this supposed to be about again?
Again did you want milk and cookies too? Your 'problem' is of your own creation. Did you want sympathy because you were over the refund limit, and then when support correctly denied yoru refund, you came to the forums basically threatening a charge back, and are shocked that people are not fawning over you for some reason?
I mean you could have taken responsiblity for your own actions, but you decided that threatening a chargeback was a better idea. If you think peopel should be feeling 'sorry' for you because you thought "hey financial fraud is a great idea" well you know maybe reconsider your life choices
Never spend time to fix something or trying to like it. Not longer than less than 2 hours.
Do what is suggested here
My actions are my own. I'll give you the credit of not having seen the problems I have had with the game. The reasons for why I asked for a refund. Not expected one. But it isn't financial fraud to file a charge back. I have the right to disagree with the charge. Just as Valve would then have the right to hold my action accountable. But they can't prevent the charge back. Not all CC companies require you to have a theft for the reason for a charge back.
I wish I had spent more time deciding whether or not I would enjoy the game. I bought the game as a gift for a friend and for myself to play with said friend along with another friend. They, were enjoying the game. I also don't make flippant choices. Games are supposed to be fun. Not pieces of garbage that piss you off so much that they just induce stress and then force you to interact with people like you that are only capable of being toxic.
Hence, why I came here first to know the answer. Not just react like I wanted to.
Leave me the ♥♥♥♥ alone Satoru.
Try to fix it with the suggested method.
If you do not like a movie, leave the cinema before the 2 hours are over. Now you need some more patience to get your case through. With unsure outcome.
I mean again no one forced you to play more than 2 hours. That's on you. You seem to be blaming literally 'everyone else' except the person who played the game more than the refund window and is magically shocked that 'yes if you go over the refund window there is functionally no guarantee for a refund'. But who is to blame for that?
You
Apparently except the part of 'taking responsibility'
Thank you cSg|mc-Hotsauce and Muppet among Puppets.
When you are playing a game with friends, you have peer pressure to try to enjoy a game because your friends are. Because they don't have the problems that I do.
If you want to keep pretending that I am unaware of having been over the 2 hours. It just shows how inconsiderate you really want to be. It took me 30 minutes to find the game impossible when I finally played it by my self. Had I done that from the start instead of playing with friends. Yep, that would of been it. The game is not healthy for me.
See, you don't even have a clue why and what I am blaming or what I am blaming for. You are stuck on your tangent. Because you didn't come in here to be supportive in the help and support thread. You just wanted to be a jerk. If you can't actually come in here to support and help. Then you are only coming in here to harass.
Only as bad as the migraine we get when people use the word literally twice in a single sentence.
If you want to charge back, go and do it. Why are you here looking for vindication? Go and get your $30 back, take your permanent ban and leave us in peace.
That is if you have the balls to seek a charge back, you're here talking a good game of how you're the keeper of your own destiny, but I don't see any evidence of you acting on your words.
All this is, is a rant because you can't get a refund. You have no intention of making a charge back.