Want to remove game from library, but how about achievement?

[Abomination72]

Hi. I know this is probably a silly question but going to ask anyway.

I've got a game in my library which I really wouldn't want to be reminded of anymore. I know how to remove it but will this also revert back the achievements and 'uncount' it from my global achievement rating as if I had never played it? (hope it does).

Would also like to know if it is even possible to talk to/mail with a REAL person of valve since this automated support system is going nowhere. A certain developer is willingly screwing over his customers with broken products but valve doesn't seem to give a fuss. Reporting that utter waste of dna doesn't seem to make any difference either.

And yeah, I'm a bit .. edit: sigh, vanity filter... 'angry' might be a decent alternative :)

[Lathrim]

Originally posted by Abomination72:

Hi. I know this is probably a silly question but going to ask anyway.

I've got a game in my library which I really wouldn't want to be reminded of anymore. I know how to remove it but will this also revert back the achievements and 'uncount' it from my global achievement rating as if I had never played it? (hope it does).

No. Unless something's changed since I last had to look up this information, removing games from your library does not erase achievements.

Originally posted by Abomination72:

Would also like to know if it is even possible to talk to/mail with a REAL person of valve since this automated support system is going nowhere. A certain developer is willingly screwing over his customers with broken products but valve doesn't seem to give a fuss. Reporting that utter waste of dna doesn't seem to make any difference either.

And yeah, I'm a bit .. edit: sigh, vanity filter... 'angry' might be a decent alternative :)

I'm told this[gethuman.com] helps. No guarantees - never used it myself. Use at your own risk, so on and so forth. If that's not an option for you, submit a ticket and persevere.

[Ogami]

Nope. Even if you "remove" the game, all that does is deleting it from your library and your games list on the profile.
All unlocked achievments and playtime will still count for your account.

[Grogwind]

No, global achievements percentage with stay the same.

Support can’t alter it either I’m afraid.

[nullable]

Originally posted by Abomination72:

Would also like to know if it is even possible to talk to/mail with a REAL person of valve since this automated support system is going nowhere.

The short answer is no.

But for the sake of argument, what if? Are you going to be emailing or calling anyone with any sort of power or authority? Or is it some entry level worker with a script and the power to do basic customer account help? If you believe the affect would really be different, you might be a little overly optimistic about how those systems work.

A certain developer is willingly screwing over his customers with broken products but valve doesn't seem to give a fuss. Reporting that utter waste of dna doesn't seem to make any difference either.

Because you want an immediate an visible response? Or you expect your single report should carry some weight? If there's an issue and enough people reporting it then that might be something. A one off disgruntled person is hardly anything. And even in the best case scenarios sometimes these things take time even if something is going to happen. File your complaints, direct other unhappy users to do the same. That's the best you can probably do.

[Jaunitta 🌸]

Because uninstalling the game does not remove it from your library its just greyed out.
Games are forever tied to your profile.
I have installed a brand new HDD installed windows, then installed Steam all achievements still there.

[Abomination72]

Thanks for the reply guys. Figured there isn't much to do about it.

Meh, well.. got my much needed cooldown period.

Originally posted by Brockenstein:

But for the sake of argument, what if? Are you going to be emailing or calling anyone with any sort of power or authority?

Probably not, but at least a confirmation somebody is looking into it would be nice. I find the current steam support options extremely limited. Especially regarding this 2 hour / 2 weeks refund period.

Originally posted by Brockenstein:

Because you want an immediate an visible response? Or you expect your single report should carry some weight? If there's an issue and enough people reporting it then that might be something. A one off disgruntled person is hardly anything.

Can't imagine I'm the only one who reported this developer. Ratings are now as low as they can get for months. Yet it's still there. It's a faulty product and it is being sold as is without any support and the developer knows it's broken. Wonder if that's even legal.

Originally posted by Jaunitta 🌸:

Because uninstalling the game does not remove it from your library its just greyed out.
Games are forever tied to your profile.
I have installed a brand new HDD installed windows, then installed Steam all achievements still there.

Normally this is true, but there is an option in steam/help somewhere to permanently remove a game from your library. If you want to play it again, you'd have to buy it again so it's quite drastic. I used it once before years ago but don't remember checking the effect on achievements. Didn't really care at that time either.. not sure why I do now.. crazy things.. :)