money taken and no games in my library MODERATORS please help almost crying
so i was buying 5 games for 25 euros i think something like this i knew i had money somewere around 30 euros okey but this pending thing and transaction thing okey i tried like 4 times and now if i was trying there was like you don,t have money or something like this so i was like i got scammed by steam ? so i chekked my bank there was no money only 0,92 eur so i was rip i sent the message to the steam but january 3 winter sale is ending so Help me!
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Showing 1-7 of 7 comments
cSg|mc-Hotsauce Dec 30, 2018 @ 9:31am 
Pending purchases is exactly that, pending.

Wait for it to complete and don't try to spam purchases.

:qr:
cousins by chance Dec 30, 2018 @ 9:31am 
in bank that dosen,t show tat my money was taken out by today maybe the refund to my bank account is in clouds
i think so i look at my bank and -30 euros was taken out like few days ago i buyed wolfenstein 2 and youtubers life but my steam money came thru but bank money not i guess ?
cousins by chance Dec 30, 2018 @ 9:31am 
so my money is gone now ?
Gandolf Dec 30, 2018 @ 9:42am 
Calm down. Like every other sale, steam has had some systems fail. I was trying to buy DLC for 5 hours last night. Just got up after a nice sleep, and wow, the DLC is now in my account. Give it some time and if it fails, steam will fix the issue if you file a support ticket
Cathulhu Dec 30, 2018 @ 9:43am 
Was your transaction successful?
Check this link to see the status of your transaction:
https://help.steampowered.com/wizard/HelpWithPurchase

Pending means Valve hasn't got the money yet.
It can turn into;
1. Sucessful - You get the game/wallet money
2. Failed - You don't get the game/wallet money and your money is on hold, your payment processor will return it to you within the next few business days.

P.S.: Moderators can not help with account or transaction related stuff. Their powers only work in Discussions.
cousins by chance Dec 30, 2018 @ 10:08am 
thank you this was failed btw but now i am like happy
thank you thank you
cousins by chance Dec 30, 2018 @ 10:09am 
thank you rudster
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Date Posted: Dec 30, 2018 @ 9:29am
Posts: 7